Monthly Archives: December 2008

A Very Happy Christmas to all this Blog’s Friends and Supporters

Get the Goat this Christmas

Get the Goat this Christmas

Every year I’ve taken to buying a goat from World Vision instead of sending Christmas cards to my online friends and supporters. This year is no exception: you’ll find the official e-card here.

Thank you for your support and friendship through the past year.

A very Happy Christmas to you all, and my very best wishes for the year to come.

A Request

I’m sharing this year’s goat with the SPCK/SSG Bloggers. I hope most of you are familiar with the SPCK/SSG situation: it’s taken up a lot of my time this year, time that would most likely have otherwise been spent on developing UKCBD and this blog. I make no apology for that, but I do regret the need for it.

The only thing needed for evil to succeed is for those who know better to do nothing. Make no mistake about it: the Brewers are evil men. They took SPCK on trust and they have violated that trust: they have betrayed employees and suppliers. They have attempted to stifle free speech. They have reneged on a covenant, a covenant that they freely entered into and signed in the presence of a witness, to maintain shops as outlets for Christian literature. They have attempted a fraudulent bankruptcy filing on the USA courts. Their treatment of their employees has driven at least one man to a nervous breakdown; another committed suicide. All of these points are matters of public record and can be independently verified.

Yet they continue to operate so-called ‘Christian’ bookshops around the UK whilst people who should know better continue to trade with them, supplying them with books and other products that enable them to continue their devious business practices.

So to my request: please show your support for and solidarity with the former SPCK/SSG employees and suppliers who have not been paid — whose Christmas celebrations are blighted because of the Brewers — by reading and signing the two petitions to rescue the Durham and Chichester shops from the Brewers:

If you have already signed those petitions, thank you. Please spread the word and ask your colleagues and friends to read and sign them too.

Luke’s account of the nativity includes these words from Mary:

The Lord has performed mighty deeds with his arm; 
he has scattered those who are proud in their inmost thoughts. 
He has brought down rulers from their thrones 
but has lifted up the humble. 
He has filled the hungry with good things 
but has sent the rich away empty. 

Let’s make 2009 the year in which workers and suppliers are paid and in which the Brewers are brought down, brought to book for their crimes and sent away empty.

Thank you.

Cry for Help from Barnstaple

From the North Devon Gazette:

Can you save Christian centre?
12 December 2008

A post Christmas miracle is being sought in Barnstaple to try and save the Doves Christian Centre from closure.

Although owner Philip Milton has announced the area’s only Christian bookshop and resource centre is to close, he is hoping to hear from someone with a vision to keep it open.

The existing cost of running the venture in its current form was the main reason for the need to close, Mr Milton said and it was something he had run as his “personal charity” for the past 20 years.

But he said someone with some capital and business acumen would be able to take it over the venture as an owner occupier and not only make it pay its way, but would be able to see the works expand…

Read the full story >

So it’s been a while, eh?

So writes Ellie, who’s working in STL’s Customer Services department. Her opening sentence refers, I think, to the length of time since her last blog post; but it might just as well refer to how long it’s taking STL to get things back together since October’s IT systems upgrade debacle, or to how long it’s taking for deliveries to come through to the shops.

But listen to what Ellie says. If you’re one of the people who has vented at an STL Customer Services person, hang your head in shame… then pick up the phone, forget your pride — pride has no place in Christ’s service — and apologise. Do it now.

So it’s been a while eh?

Life has been a mixture as usual.

Work = horrible. We had a computer system changeover at the end of October and things didn’t exactly go according to plan. It’s annoying when you don’t get the things that you want, but despite the fact that Christian books are not oxygen or food or anything that could really be described as ‘essential’ the reaction of some of the customers has been… unpleasant.

It’s sad really, especially when you consider that the majority of people who I work with aren’t Christians. So now the wonderful witness that they’re experiencing is Christian after Christian shouting, swearing and generally acting like the world has come to end because their books are two days later arriving than normal. To be fair, not everyone is that bad, and some people are really nice and understanding, but sadly it’s the horrible customers who my colleagues remember.

Message for all STL customers – be nicer.

Thanks to Rob, Ellie’s father and a co-worker with Wesley Owen, for bringing this to our attention.

STL Delivers Online: Blog Now Live!

From the all new, bright and shiny STL Distribution blog:

System Update

I would like to give you a quick update as to where we are with processing and fulfilling orders. Today we are picking orders that were placed on Thursday 4th and Friday 5th December. I just want to reassure you that our team is doing all we can to get back to our normal service levels – this week we have more than doubled our night-shift team. Our goal is to get back to a 24 hour despatch as soon as we can. We are also making good progress on ordering and receiving stock which will improve the fill rate, and we appreciate your patience as we work through outstanding orders and queries.

I would also like to quickly respond to a recent comment in the media – “It now seems it’s too late to order for Christmas from STL.” I want to make you all aware that this is absolutely not the case. We are currently running at 48-72 hour despatch and with the additional night shift team, this will go a long way to helping us achieve our goal of a same day despatch. I would like to thank you for your continued patience during this time and also to apologise once again for the inconvenience this has caused you.

So what are you waiting for? Get on over there today and give them your feedback!

More Staff Laid Off at Thomas Nelson

The Recession Hits Home

Today, was a very difficult day at Thomas Nelson. We informed fifty-four of our friends and co-workers (about 10% of our workforce) that we have eliminated their jobs, effective this Friday. This will affect nearly every department in our company.

This was the second round of reductions this year. Unfortunately, this one was no less painful. We did the first round after significantly cutting our SKU count. However, this second round was purely a result of the slowdown in the economy.

As a leadership team, we struggled with this decision for several weeks. As recently as September 19, I assured our employees that we were not planning another reduction in our workforce. It was not even a remote consideration. But the final September and October sales reports changed that…

So wrote Michael Hyatt, President and CEO of Thomas Nelson publishers, last week — 2nd December 2008 — on his blog, From Where I Sit. As I write, the story remains, appropriately enough, on the front page of the blog: without doubt it represents a major downturn in the company’s fortunes and will have repercussions elsewhere in the trade — as well, of course, as in the lives of those who have lost their jobs in the run up to Christmas.

Comments on the post were closed on the evening of 4th December, but it’s worth taking the time to read the full post and the comments: some are supportive, some critical, some angry. Whatever your own feelings on the subject, let’s keep all those affected — not least of all Michael Hyatt himself — in our prayers.

A Hot Potato

Not Under BondageLast week I featured John Wilks’ review of Barbara Roberts’ book, Not Under Bondage. I invited Barbara to tell us more about the book and why she wrote it. This is the first of two articles she has prepared in response to that invitation. 

Barbara writes:

Want a hot potato? Here’s a book on divorce for domestic abuse.

How many people come into your bookshop asking for a book on divorce?

How many come in asking for a book on domestic abuse?

As an author of a book that deals with both topics – Not Under Bondage: Biblical Divorce for Abuse, Adultery and Desertion – my guess is that more customers ask for a book on divorce than domestic abuse. Domestic abuse is stigmatised and those touched by it feel very ashamed. However, although they may not ask for books on the subject, they are probably browsing your shelves hoping to find something.

Not Under Bondage differs from other Christian books on divorce in that it focuses primarily on divorce for domestic abuse. It explains the scriptural dilemmas of abuse victims, carefully examines the scriptures and scholarly research, and shows how the Bible sets victims of abuse free from bondage and guilt.

Not Under Bondage does not open the floodgates to all divorce. It distinguishes between “treacherous divorce” and “disciplinary divorce”. The book’s thesis is that disciplinary divorce is permitted by the Bible; it applies in cases of abuse, adultery or desertion, where a seriously mistreated spouse divorces a seriously offending spouse. Treacherous divorce, on the other hand, is condemned by the Bible. It occurs when a spouse obtains divorce for reasons other than abuse, adultery or desertion.

With remarriage, it says that if the offending partner was sexually immoral, the non-offending partner is allowed to remarry. And if the offending partner abused, deserted or unjustly dismissed the other, and the offender has been judged to be ‘as an unbeliever’, it shows that the Bible allows the mistreated partner to remarry.

Maschil Press Returns Policy (pdf, 96kb)When Phil Groom asked me for my terms of trade, I put together a returns policy that he said was quite unusual. I want to remember the poor, and many victims of abuse are poor, due to financial abuse by the perpetrator, and having to start life again after separation. I’m happy to refund any bookshop that purchases books direct from me (Maschil Press) if they think they have overstocked, on condition that the books be donated to women’s refuges, shelters, domestic violence agencies, para-church groups dealing with domestic violence, or individual victims who might be too poor to purchase a copy for themselves.

I am happy to suggest a recipient for donated books, should you wish. I will refund the money you paid for the books and will cover postage costs of forwarding the donated books, so long as books are sent as one package to an address within your own country using the cheapest possible postage rate.

For further information and reviews see www.notunderbondage.com.

Christian Wholesalers: is there anybody out there?

Received this question this afternoon:

Do you know of another Christian book wholesaler in UK? I am currently using CLC as much as I can (owing to the state of STL) but they don’t always have all I need.

It now seems it’s too late to order for Christmas from STL.

Is there anybody else out there? Read more >

Makeover for Harvest Books & Crafts

Congratulations to Harvest Books and Crafts, Pontypridd, on their recent reopening (October 14th) following a major makeover. When all seems doom and gloom in so many areas, I found it encouraging to read of such a positive development. The story was reported last week in the Pontypridd Observer:

Harvest Books and Crafts reopens after a makeover
Nov 27 2008 by Emma Pengelly, Pontypridd Observer

A FAIRTRADE shop in Pontypridd is back in business after a makeover.

The newly-refurbished Harvest Books & Crafts, situated at 2 Church Street, has been redesigned with disabled access.

After 24 years of trading, the shop now sells Fairtrade food (chocolate, tea, coffee, dried fruits), in addition to Christian books, music, and greeting cards.

The shop, which is owned by Pontypridd Christian Concern (PCC), has helped Rhondda Cynon Taff become a Fairtrade county by supplying Fairtrade boxes to schools and local churches.

Fairtrade goods are also served in the Meeting Place, a volunteer-run café situated above the bookshop, which is open from 10am until 2pm each day, except Thursday…

Read the full story