Category Archives: Bookshop Ramblings

Loose Ends and Updates

My thanks and apologies to the Rev Becky Troke whose recent comment on the former Wesley Owen > Southampton page has come as a timely reminder that I’ve allowed those pages to become a little out of date. Over the next few days I’ll therefore be focusing on those and clearing up a few other loose ends: normal blogging will resume shortly.

In the meantime, for those who may be wondering about the situation at the LST Bookshop and for your amusement: Tears of Joy in Northwood as Deranged Christian Bookshop Manager’s Ten Year Reign of Terror Draws to a Close

TEXTS OF TERROR: The World’s Most Frightening Bible?

American Patriot's Bible: The Word of God and the Shaping of America

American Patriot's Bible: The Word of God and the Shaping of America

I first came across this Bible courtesy of our cousins across the pond at STL USA (who themselves now face the indignity of being put up for sale by Biblica, with reassurances from Doug Lockhart that sound eerily reminiscent of Keith Danby’s reassurances about STL UK last year — but that’s another story…).

I hoped and prayed that it was some sort of sad joke — after all, who (apart from Israel) could truly lay claim to the Bible as part and parcel of their national heritage? But no, this aberration, complete with USA flag blended into the cover, is all too real; and now — according to a recent report in Christian RetailingThe American Patriot’s Bible has reached the terrifying position of being one of North America’s bestsellers, reaching No. 5 on amazon.com’s bestseller lists. Despite the title, there really is more than one American patriot.

In an age of global terror threats, when we should surely be seeking ways to bridge the gap between different cultures rather than to push them further apart, the last thing the world needs is a Bible branded with America’s — or any other country’s — identity. If the Bible is the Word of God, it is surely God’s Word for all people, for all nations. Is that not what scripture itself, what Jesus himself, teaches us? No doubt Thomas Nelson’s marketing people had only the best of intentions in mind in their shaping of this nightmare: to encourage the American people; but are their minds really so detached from reality that they can’t see the message that something like this conveys to the rest of the world?

If the “de-Christianisation” of Living Oasis means making a clean break from this sort of insanity, then I am so with Andy Twilley now; but if product such as this is the true face of Christianity in the 21st century then I am, indeed, ashamed of the Gospel. Becky Garrison is right: this must surely be one of those things that makes Jesus look at his Dad and go, “I died for this?”

I suppose we should be thankful for small mercies: they could have featured US Army tanks invading Iraq or Afghanistan on the cover…

Update 25/08/2010: Not US Army tanks, just a specially packaged pocket version for the troops, cunningly designed to match the uniforms. From the Nelson Newsroom:

A condensed pocket edition, bound in the new official MultiCam® fabric used on the U.S. Military’s uniforms and packs, minus the government’s infrared technology, is also available to inspire today’s modern-day patriots in the trenches.

The American Patriot’s Bible Editor Joins Glenn Beck Events

Mixed response to Writers’ Workshops experiment

Book Cover: A Life Less Lost

A Life Less Lost

K B Walker, author of A Life Less Lost, has reported a mixed response to a couple of writers’ workshops — ‘Writing from Life’ — which she offered free of charge to local bookshops in the Huddersfield area last month, with seven participants turning out for the event at the Orchard Bookshop, Denby Dale, but only one participant at Huddersfield Christian Bookshop: An experiment

Not one to give up easily, however, Kimm is determined to offer more: if you run a bookshop in the North East, why not contact her to discuss possibilities? This strikes me as a superb way for authors and booksellers to work together and support one another, and an innovative change from the more common author signing session; and if you’re further away, well, why not contact her anyway? You never know what might transpire…

Time to get on board with the IVP Summer Sale!

The IVP Summer Sale 2010

The IVP Summer Sale 2010

The IVP Summer Sale is underway with some great offers including ten titles at half-price or better with lots more at between £2 to £4 off normal prices — all available to us as trade customers less our normal trade discount.

The sale started June 28th and runs through to August 31st this year, whilst stocks last.

A5 flyers — which fold out to make a great A3 poster — are available, with space to put your shop stamp on the back. Order direct from IVP:

Whilst you’re over there be sure to check out their new Equip website, which includes details of distributed titles from Bible Society, The Good Book Company, HarperCollins, NavPress and more, along with their special offers (£2 off the C S Lewis ‘Signature Classics’ series and up to 40% off selected titles from the Good Book Co, for instance), also available to us as trade customers.

… and don’t forget check your listing in their Find a Store section: it’s linked from the sidebar on every page of the main site, so well worth making sure your entry is up to date. Unfortunately the  Find a Store section hasn’t been integrated into the new Equip site *sob* — I’m sure it’s just an oversight :)

As yet there’s no online trade ordering or payment system, but I gather the trade section is under development. If you’d like to see online ordering via PubEasy.com, why not contact IVP and let them know? The more feedback we can give them at this early stage the better to ensure that the trade ordering service they come up with is something we want and can work with. And if you’d like to see online payments via batch.co.uk from IVP, contact the good folk at batch and they’ll supply you with some bright, friendly stickers that you can slap all over your IVP statements to help encourage them in the right direction.

Simply Divine, Simply Delighted

We Are Divine: Buy Divine Chocolate Here

We Are Divine: Buy Divine Chocolate Here

TODAY, if you’ll forgive me, a little self-indulgence: I want to talk chocolate. Not just any old chocolate: delicious, Fairtrade Divine chocolate. Because on Wednesday this week the Divine Chocolate Company made my day: a phone call out of the blue from Wendy Rowan, their Account Manager, to tell me that we — that is, the LST Bookshop — had been nominated Divine Stockist of the Month for June 2010!

Not just once, but thirteen times over by some of our wonderful customers, the gorgeous people at LST!

So today I dedicate this post to them and say to each and every one, thank you so much for your encouragement and support. There is — or there soon will be — some extra chocolate available in the shop for you, which we’ll be giving away courtesy of Divine.

Now I turn to you, my Christian book and retail trade friends and colleagues: do you stock Divine chocolate? Then maybe you could be the next Divine Stockist of the Month: tweet it out and see what happens! And in the meantime, contact Wendy to ask for some of the splendid Divine Stockist window stickers shown above.

Mug of Chocolate

LST: A Mug of Chocolate

If you’re not a stockist, believe me, you’re missing out on some scrumptious chocolate as well as some great sales opportunities with an ethical dimension. At LST our fairtrade products are our fastest selling product line and whilst the margins may not be huge, the stock turn is phenomenal.

If you’re not sure where to order from, I recommend PremCrest, a wholesaler based in Leeds who offer a straightforward online ordering system together with prompt and friendly service.

Divine Chocolate: it’s everywhere:

blog | facebook | @divinechocolate

Service, promotion and commitment: IVP’s new trade partnership scheme

IVP e-Bookmark May 2010

IVP e-Bookmark May 2010

IVP’s latest trade bulletin, e-Bookmark, introduces their updated trade partnership scheme, launched at the Christian Resources Together Retailers and Suppliers Retreat earlier this month, along with details of several new promotions and new/forthcoming titles.

The buzzwords for the new scheme are service, promotion and commitment, and from my perspective as a retailer I have to say that (apart from a brief hiccup back in 2007/08) there’s never been any doubt about IVP’s ability to deliver in all three areas.

Like many other publishers, IVP do run their own online shop — but unlike Kingsway, IVP don’t undermine their retail partners by selling below their own RRP, and any promotions they run online are also available to retailers, fully supported by a range of POS materials: flyers, posters and shelf-talkers, for instance.

IVP Partnership: Strengthening ministry together

IVP Partnership - download the flyer (pdf, 3.4MB)

With a growing portfolio of publishers alongside their own titles, no minimum order requirement, free carriage on all shipments and next-day delivery on orders placed before 12 noon, IVP — as I’ve said before — provide a vital link in the evangelical supply chain.

There’s definite room for improvement, however, as IVP still do not provide an online stock check and ordering service and have yet to join batch.co.uk (@batch_services) for online invoice processing and payments.

My message to IVP, then, is thank you for all that you are doing to work together with us as retailers — we really are “stronger together – weaker apart.” But please don’t stop where you are now; and please remember there’s no need to reinvent the wheel by creating your own online trade ordering and/or payment services: just join Pubeasy.com and batch.co.uk.

If you’d like to see IVP on PubEasy and batch, please let them know.

IVP’s partnership scheme is, of course, just one of several out there being offered by our many and various suppliers: Lion Hudson have their Alliance and Candle Scheme, Kingsway and Evangelical Press both run stockist schemes, and STL are currently fine-tuning their new retail partnership. If you could only sign up for one, which would it be, and why? And which, dare I ask, would you avoid — and why?

What’s the problem with Kingsway?

If you’re unfamiliar with the problems with Kingsway, see this post and its comments thread from last week: Kingsway, Cross Rhythms and the cost of Christian music: are retailers being priced out of the market?

If you think Kingsway’s practice of offering “discounts” by comparing their own prices to their own RRPs is immoral, please let them know too.

What’s happening at Wesley Owen? David Chant gives us the inside story

Wesley Owen Birmingham: Facebook Photos

Wesley Owen Birmingham - Facebook Photos

If you’re anything like me, you’ve no doubt been wondering how things are going for Wesley Owen’s survivors under their new Aussie owners, Koorong. So I put on my Aussie hat (made from genuine ’roo hide) to give myself an authentic Oz presence and invited the inimitable David Chant from Wesley Owen Birmingham to tell us all about it. He writes:

Thank you, Phil, for inviting me to tell the bookselling world all about our first 4 months under new ownership. In December, we were fortunate to be one of the 8 Wesley Owen stores to be bought by Koorong, the leading Australian Christian bookseller.  All the changes in the trade have been well documented, so I will concentrate on how this has impacted upon one of the Big 8!  From day one we were welcomed into the Koorong family by the key personnel.  By January we had received phone calls from Australia, (most of which were made in the early hours of their morning), visitations by many, and regular emails that helped us with the transition from Wesley Owen to the Koorong way.

Birmingham branch was chosen to be to the IT hub for the group.  Their IT guru based himself here for a number of weeks, setting up the PCs, and EPOS terminals.  He then travelled England, Scotland and Northern Ireland, setting everything up.  He finally left the UK after many weeks in the snowy UK – and had missed the Aussie summer!

The EPOS system is superb!  We are only using a tiny part of what it is capable of at present, but that will soon change as new systems are introduced.

We recently received training from another of the jet-setters – and more are coming over shortly. We are taking in so much (and probably forgetting the majority of it!) at the moment, and sometimes go home in the evenings totally exhausted from all we have taken on board.

In recent weeks we have all received numerous pallets of books.  About 200 boxes of lovely stock winged itself to us in April, and I cannot begin to tell you how marvelous it is to walk into a well stocked shop again.  It has been quite a task manhandling so much stock; sorting, pricing and rearranging the shop to fit in all in. But how rewarding!  For example, we now have a Bible section crammed with just about anything we are likely to be asked for.  It’s been some time since I could say that!

The new Wesley Owen Books & Music membership scheme, website, and data base are now being built, so it won’t be long until we are well and truly inducted into the Koorong way.

Having been through such a transition before, (we had been an independent for 105 years before Wesley Owen took us over in 1997), some aspects haven’t been too big a shock to the system.  In fact it has breathed new life and vigour into not only the shop, but also the staff.

We are being ably looked after by our UK based management, as well as the team from Sydney.  It is great to have such a dedicated team watching over us.

Now the fun begins.  We will be undertaking our first stocktake soon, and will no doubt be getting our branch budgets shortly.  Honeymoon period over? :-)

Finally, having invited David to contribute, it would be remiss of me not to mention his personal project, Planet BB: if you or anyone you know is or has been involved in Boys’ Brigade, check it out.

All Change at Christian Marketplace

Christian Marketplace - A new phase

Christian Marketplace - A new phase

If you’re one of the fortunate few that have been able to gather at High Leigh for the Christian Resources Together Retailers and Suppliers Retreat running today and tomorrow, you’ll have the opportunity to register your shop in person for the all-new bright and shiny bi-monthly Christian Marketplace catalogue that’s set to replace the current magazine.

And if you don’t know what I’m talking about, here, to whet your appetite, are the opening paragraphs from Clem Jackson’s introductory feature in the May issue:

Christian Marketplace has for a number of years held a unique place in the world of Christian retailing in the UK and beyond these shores.

As the only independent voice in the industry we have consistently been able to bring retailers information and comment on a wide range of product available, based on what enthusiastic consumers feel rather than just what publishers want to say.

For example our book reviews are all written by people who love reading books and have a desire to let others know what an ordinary reader thinks of it. We know, because our readers tell us – and our website statistics back this up – that the book review section of the magazine is one of the most highly regarded and read sections of the magazine.

Similarly, our product features always include information about products which have been read, viewed or listened to by the feature writer – not just a re-hash of publisher information.

So every product review in the magazine is based on someone having actually tried the product.

There are two points I’d like to take issue with there, however: first, the claim to be “the only independent voice in the industry” — hello?? One of the few — I’ll go along with that; but the only? Clem, old buddy, you just know it ain’t so.

My second and more significant area of concern — coming at things from my perspective as a specialist in academic theology — is the tendency of the current crop of reviewers in Christian Marketplace to dismiss or rubbish anything that either tackles theological questions or which falls outside of a very narrow evangelical stream of thought.

Christianity is much bigger, broader and certainly more intellectually robust than many of the reviews in Christian Marketplace would seem to suggest. Please: let’s engage our brains and move beyond the fluff to some more serious thinking, and let’s be prepared to interact with the wider spectrum of Christian thought and tradition, to serve the whole church.

Apart from those concerns, however, this looks like an excellent move by Clem and his team which should enable us as retailers to benefit much more from the magazine and should also, I hope, help bring more (and better informed) customers into our shops.

Clem and company: I salute you.

VeggieTales and Other Supply Shortages

A number of retailers have expressed concerns recently about general stock availability at STL UK and, more specifically, of VeggieTales:

No one seems to know what’s happening with them, no one seems to have any in stock and we’re losing sales as a result.

Kingsway have some titles listed but it seems to be a limited selection, and I’ve contacted Big Idea, the creators of VeggieTales, to see if they can shed any light on the situation. In the meantime, if you have excess stock or know of a UK distributor/wholesaler that has VeggieTales stock available — or have any other relevant information you’d care to share — please do tell…

On general stock availability at STL, my experience is that stock levels appear to be improving here and there but it’s very patchy: new title availability has been particularly sporadic. That said, however, I’ve found that in most cases they are keen to address the situation: if you encounter problems, please do let them know — and remember to keep an eye on the STL Blog and follow @STLDistribution on twitter for updates.

Whilst we’re talking STL, how helpful are you finding their daily/weekly specials? I personally find the offers more frustrating than helpful: I’d rather have consistently better terms across their entire range than lots of one-off limited-period extra-discount deals, which to me seem more suited to a retail than to a wholesale operation. But perhaps that’s just me…

STL UK: Last orders TODAY for stock over the Easter Bank Holiday weekend

Informix Switchover Timetable

Informix Switchover Timetable

TODAY, March 31st 2010, is your last chance to place orders (deadline 2.30pm) with STL UK to carry you over the Easter Bank Holiday weekend and into next week. Because at 4pm today, SAP dies. Synergi and stldistribution.co.uk will also be switched off, making way for the long-awaited reinstallation of Informix.

The Informix installation process commences on April 1st and is expected to take a full week, with completion scheduled for April 6th/7th. STL say:

We are confident that this change-over will go smoothly. Our goal is to be up and running by the 6th April with minimal disruption to your business. As we make progress throughout the transition we will keep you updated via our blog. 

Please remember the team here in Carlisle in your prayers as they undertake this project.

A hearty amen to that, with fingers, toes and eyes all crossed for good measure…

Orders can still be placed by phone on April 1st but they will be held on backorder until Tuesday April 6th. All customer service functions close down over the Bank Holiday weekend, Good Friday to Easter Monday.

You’ll find more info and ongoing updates over on the STL Blog.