Tag Archives: Altar Missals

CTS – Are they actively working against physical bookshops?

Further to the post earlier this week on the situation from CTS in regards to the low trade discount more worrying news has been highlighted for the wider trades attention.

Comments posted by John Gaines of Footprints first raised the issue:

Shall we all apply to become Parish Distributors?
Then we would get 25%!!
So they will give Joe Public, who register as Parish Distributors, 15% more discount than retailers.
Come on CTS, we do not run our shops to become worldly rich, but serve our Lord. Why are you trying so hard to hurt Christian Booksellers in the UK?

and then followed up by Stephen Mosling of St Pauls:

… depending which combination of Altar Missals they purchase, they stand to get in excess of 12% discount. Therefore, parishes are getting a better deal than the trade. Thankfully, we have a number of very loyal customers who are purchasing thier Missals through us (in the full knowledge that they will receive no discount – and the reason for us not being able to give it) for which we are very grateful. They simply refuse to deal directly with CTS.

Not only was Fergal’s comment patronising in the extreme (as one retailer put it, we should “be satisfied with crumbs from the Master’s table”), if CTS is giving them 25% on the ancilliary materials, it shows no intention on their part to support the trade in any shape or form.

Pope Benedict wrote in his Encyclical Letter “Caritas in veritate”:
“Once profit becomes the exclusive goal, if it is produced by improper means and without the common good as its ultimate end, it risks destroying wealth and creating poverty.”

it would certainly seem to appear that CTS are not only not working with Bookshops in a favourable way but actually actively working against them. This really is a sad state of affairs and tarnishes the illusion of any sort of support of Christian Bookselling through physical shops across the UK – Today The Book Depository was still showing a 25% discount off an item claimed to be a non-negotiable 10% to the bookshop trade in the UK.

The sad thing is this worrying situation is just the short end of the long tail it would seem, as became apparent when the MPH hymn book situation was also raised by Andrew Lacey of Glo Bookshops earlier this week. One really begins to wonder when some of the publishing companies, be they books or other, are going to actually come out, be honest and actually admit that they no longer see the physical bookshops as a partner and instead see them merely as competition in the pursuit of  of profit.

I would again call on all publishers and suppliers to head over to the Christian Retailing facebook page and read the suppliers pledge, to look at the words and think long and hard on what it means to work together, to be stronger together as was once proposed.

This especially at a time when the the PA and IPG have started to work together to oppose the Amazon takeover of The Book Depository and  according to The Bookseller are:

Going further, Mollet said more should be done to investigate the fairness of the market share internet-only retailers have in comparison to physical bookshops. He said: “Whatever the decision in this particular case, we feel it is high time that competition authorities took a closer interest in the developments of the book retail market”

Though the particular situations we are discussing here do not totally revolve around internet only retailers the ethics at the heart of the situation surely remains the same and is something that must be questioned by any that espouse to believe in fairness, right doing and integrity I would propose.

Concerns rise as Trade Terms situation crosses denominational boundaries.

In a comment under the post on the low discount to trade from CTS on the new Altar Missals a concerning trend has been found, highlighted and raised – one that crosses denominational boundaries and publishing houses and is perhaps of even more concern than the very low discount being given from CTS.

Andrew Lacey of Glo Bookshop posted:

A further addition to the Church Hymnary pot….

It seems that the new ‘Singing the Faith’ Methodist Hymn book, shortly to be distributed by Hymns Ancient & Modern for the Methodist Publishing House, will also not be available with any trade discount either! Apparently there is an introductory discount of approx 15% being offered direct to churches & online, but there will be no further discount AT ALL provided to Bookshops.

https://secure2.cyberware.co.uk/~cb537/acatalog/Singing_the_Faith.html

(just as an aside, note that customers cards will be charged NOW, rather than when the goods are despatched in SEPTEMBER- anyone tried that with a retail customer recently? What response did you get?!

A very helpful lady at MPH apologetically explained to me that no decision had yet been taken on any trade discount after the introductory offer expired in December 2011. This, of course, follows the pretty meagre discounts that were offered by HA&M on the Church of Scotland Hymnary 4th edition- although, in fairness to HA&M, they did help us once so we could match advertised prices.

It is hugely frustrating that these captive markets are effectively being creamed off by publishers, and bookshops are being very efficiently sidelined. Especially when we are the people who often do the work for the customer in making phone calls and trawling the web- and the only people who will benefit is the publisher.

It will also be interesting to see whether the Methodist Hymn Book turns up on the Book Depository lists at even larger disounts in due course……..

This is, as Andrew has said, deeply concerning as it effectively shows that bookshops are not only being sidelined but actively excluded from being in a position to serve their local communities and supply them – communities that in many cases want to support their local bookshops and that the local bookshops have spent years working alongside them through changes of all types and in every day times as well – to see the publishing houses of these institutions and those chosen to represent them now seemingly actively sidelining these shops is  more than a deeply concerning issue and brings so many questions to bear – not least what has happened to the trade at large and how can we actively and corporately resolve this troubling trend and crisis.

This at a time when US based Christian Retailing Magazine have on their Facebook Page put out a call for Suppliers to sign up to the Supplier Pledge alongside Christian Retailers signing up to the Retailers Pledge posted of earlier.

The pledge reads:

I have been called to be part of extending God’s kingdom through the creation of Christian products that can change lives. While this calling means that I want to see these resources distributed as widely as possible, I believe that I enjoy a unique partnership in this endeavor with Christian retailers. Independent, church and other Christian retail stores are community lighthouses that share my ministry goal. I believe in the ministry of Christian retailers and want to work with and support them as much as possible. I will seek to honor my Lord in my business with the efforts of my hands, my heart, my staff and my commitment to His Word. I love Christian products and I thank God for my calling.

So far Caritas Music Publishing has signed up – maybe it’s time we actively call on all our UK Suppliers and Publishing Houses to also make a public commitment of support for the Christian Retailers trying to so hard to support them and the local Christian communities they actively work alongside of.

More Upset over the Restrictive Trade Terms on the New Catholic Altar Missals from CTS

FURTHER UPSET over the very low discount being offered to Christian Bookshops by the Catholic Truth Society on the New Altar Missals that all Catholic Churches will soon require was again raised when Internet Bookseller, The Book Depository, was seen to be offering the Missals at 25% off – an offer no other bookshop could seemingly match.

Stephen Moseling, Operations Co-ordinator for St Pauls Bookshops was quick to raise the issue with Mr Fergal Martin, the Society’s General Secretary, on behalf of all concerned booksellers.

Dear Fergal,

I am disappointed that you have not had the courtesy to reply to my email of 24th May, in which I expressed my dissatisfaction that you were not willing to meet with the signatories of the open letter sent to you to even discuss the discount policy of the CTS on the forthcoming Altar Missals. I understand that the other signatories to our original letter have received no further communication from you either.

What we have now seen on the website of The Book Depository http://www.bookdepository.co.uk/Altar-Missal/9781860827297 makes us even more aggrieved. The Book Depository are offering their online customers each of the three editions of the Altar Missal at a 25% discounted price, with free delivery.

As you well appreciate, an online retailer does not have the same level of overheads that a high street retailer does.

We understood the policy of the CTS was to offer a “non-negotiable” 10% discount to the trade. This unacceptable level of discount prohibits bookshops from stocking these books and thereby making them available to their customers.

In the light of what The Book Depository are offering, how can you now justify the discount policy of the CTS to bookshops?

Yours in Christ,

Stephen T Moseling
Operations Co-ordinator
ST PAULS by Westminster Cathedral
Morpeth Terrace
London
SW1P 1EP

The Book Depository has itself been in the news recently of course when it was announced last week that an agreement had been reached between themselves and Amazon that would see them come under the ownership of Amazon – thus giving market share indeed to Amazon here in the UK and also increasing Amazon’s reach into Australia and Europe.

Christian booksellers “up in arms” over restrictive trade terms on new Missal from Catholic Truth Society

UPDATE 04/06/2011:
Response from CTS

A report in today’s issue of The Tablet, p.37, quotes a response from CTS, citing reduced margins as their rationale for the short discount:

“Short discounting is not unusual for specialist books on which the margins are nowhere near what can be achieved on on a trade hardback or paperback. While aiming at high production and design quality, we have felt a strong obligation to reduce the margins as far as possible in order to keep the volumes affordable for customers and final users … mostly all of whom have to operate within limited resources.”

This begs the question, of course, as to how it is that the USA publishers (see comments below) appear to be able to manage their margins so much more effectively…?

INTRODUCING AN OPEN LETTER to the Rt Revd Paul Hendricks, Chairman of the Catholic Truth Society’s Board of Management, and to Mr Fergal Martin, the Society’s General Secretary, St Paul’s Bookshop describes Christian booksellers as being “up in arms” over restrictive trade terms on the new Roman Missal, due for publication later this year.

According to the letter, CTS have advised retailers that the new Missal will only be made available at a “non-negotiable” 10% trade discount, terms that completely undermine any viability for bookshops hoping to carry the books and, for those that do decide to stock them anyway, deny them the possibility of supplying church and school customers — many of whom might well be expected to place bulk orders — at a discount.

The letter points out that in placing such restrictive terms on the book, CTS have cornered the marketplace, giving themselves an effective monopoly on sales. CTS themselves stand to benefit enormously from the windfall of being chosen as the Missal’s publisher, but rather than respond in the generous spirit that one might expect — by sharing that windfall with their trade partners to maximise distribution opportunities through other outlets — CTS appear to have opted to capitalise on their good fortune for their own ends.

The letter appeals to Messrs Hendricks and Martin to “initiate immediate discussion and negotiation with the C.T.S. in order that normal supply terms can be established to the book trade.”

The letter has been signed by representatives of over a dozen Christian bookshops around the UK.