From January 24 – 26, the Publishing Industry will gather in New York for the Digital Book World Conference to debate the new technologies. I really wish I was going but, like me, you can follow it on Twitter during the coming week. As Christians in this industry, we simply cannot ignore such immense changes to our market. If you are part of Linked In, you could also join the group, Digital Book World.

Like it or not, the eBook revolution is here. There’s also a lot of puff around with some drawing parallels such as the shift from the horse to the automobile! Somehow I doubt it. Print is still pretty massive! However, a number of commentators, admittedly mostly American, are stating that this Christmas was absolutely a ‘change point’ in terms of the sale of eBooks. Barnes & Noble, the largest USA bookshop chain, announced it sold one million e-books on Christmas Day. The fact that they developed their own ‘Nook’ eReader has been credited with keeping them ahead of faltering rivals, Borders USA.  

USA Today’s ‘Best-Selling Books’ list demonstrated digital’s new popularity; their top six books outsold the print versions in the week following the Christmas holiday. Of the top 50, 19 had higher e-book than print sales. Perhaps not a great surprise when around 3 to 5 million eReaders were activated in that same week resulting in this surge of sales. The big question is; will it continue? It’s obviously still early days but insiders are predicting that by 2012 three in every 10 books could be delivered digitally. Publishers are aiding this trend by very quickly adding more and more back-list titles.

According to AAP sales figures in the USA, eBook sales were significantly up in November. At the same time, adult paperback sales were down 19% compared to the same period the previous year. Their release states, ‘eBook sales continue to grow, with a 130% increase over November 2009 ($46.6 million); year-to-date eBook sales are up 166%’. It will be interesting to see the December eBook figures when they are released as what starts in the USA tends to end up here.

Gartner predicted that more than 15.8 million e-readers will be in use by 2013.  Some in the industry have expressed surprise at the speed of this transition, which has quickly gained ground particularly in the area of mass market fiction. eBooks sales account for about 9% of the USA market. Bowker, the research company says sales may flatten this year but could still be twice as high as they were in 2010.

Within Publishing, there’s a lot of uncertainty about what to do about piracy and DRM (digital rights management). Should DRM be employed at all as it can so easily by cracked? Is piracy really such a threat to book publishers in the same way as it was for the music industry? The answers may be different depending on whether you are a small niche publisher or one producing high volume, high worth, popular titles. These days it’s just so easy to scan and digitise a printed book and put them up on a web site. For a really informative thread discussion here.

Google’s announcement earlier this week of its acquisition of eBook Technologies, a company that sells the technology used to operate digital reading devices is fascinating. Google by dint of its size, power, wealth and global reach has the ability to utterly transform the eBook landscape. Already consumers can browse and search through more than 3 million free books on its site.

Publishers are on the defensive. As eBook sales rise, the unspoken question is; will authors still need a publisher? It’s just possible than in the fast-approaching digital future that it will be the (online) retailers who will come to dominate the customer relationship. Why? Because it is the retailer who has the knowledge of their consumer base. They have the ability to market a book far more effectively. Why has Tesco been such a successful retailer? In one word; Clubcard! Consumer data and customer knowledge are all.

The future of eBook selling may therefore lie with the likes of Amazon, Apple and Eden. However, as of today, there are no Christian eBooks for sale on Eden.co.uk. As I write, one site launching to sell Christian eBooks is www.10ofthese.com - so I guess we shall see!

A way does need to be found quickly for small retailers to gain access to this market. Andrew Lacey from GLO has suggested something along the lines of the now defunct Crown customisable website?

What all this tells us is that retail as we know it will need to be reinvented if it is to survive. My view is that we have a few short months to act and make changes before the impact fully begins to bite.

The Politics of Discipleship, Baker Academic, $24.99
USA Edition: $24.99
The Politics of Discipleship, SCM-Canterbury Press, £25
UK Edition: £25.00

Today, I am annoyed. Annoyed from my own perspective as a retailer, but more annoyed on behalf of my customers who are being asked to pay £10 over the odds for a new book simply because of the perversity of an international rights deal between publishers.

On this occasion — and this is far from the first time my customers and I have had run-ins with publishers over rights restrictions — the book concerned is Graham Ward’s The Politics of Discipleship: USA edition, Baker Academic, $24.99; UK edition, SCM-Canterbury Press, £25. Using current exchange rates, $24.99 works out at £15.05; for the latest figures, allow Google to do the sums for you: 24.99 USD in GBP — unless there’s been a major shift in the markets, it won’t have changed much.

It’s not just about price, however: in this case, ironically, it’s the very topic of the book itself. Subtitled “Becoming Postmaterial Citizens”, the book addresses such issues as “the perversities of globalization” (Stanley Hauerwas, endorsing the book).

Yes indeed, globalization, or globalisation. Take your pick of spellings but the fact is that we now live in a global community, serving a global marketplace. Global. It means worldwide. It means — wakey, wakey, publishers! — international rights restrictions are dead. They’re history. They’re like the parrot in that old Monty Python sketch: kaput; deceased. That era is gone, over and done.

Your customers, who also happen to be my customers, aren’t interested in your wheeler dealer negotiations over who publishes what where, whatever vast or not-so-vast sums of money may have changed hands — especially not when the price in one corner of the market is marked up like this. Who in their right mind is going to pay £25 for a book that’s also published for $25 and available for even less at the click of a mouse?

On what basis am I as a retailer supposed to tell a customer who walks into my shop with a Baker catalogue offering them a book — part, incidentally, of a series that they’ve been collecting — at $25, “No, you can’t buy that edition here, you’ve got to buy the de-serialised edition from SCM-Canterbury for £25.”?

They will say to me, “Dearly beloved bookseller, you must be joking.”

And I say to you, “Dearly beloved publisher, you must be joking.”

I’ve said this before: I say it again: the geographical boundaries you’re fighting over are in meltdown: the internet — and now the digital — revolution has broken down the barriers. It’s time to recognise that when you publish a book you’re not simply publishing it for your own country: you’re publishing it for the world.

That’s globalization. That’s life. It’s part of what it means to work in today’s marketplace, and trying to restrict products according to the old ways simply doesn’t work anymore. To serve your customers you need to think like your customers — and if you attempt to build walls to stop them, those walls, like the Berlin Wall back in 1989, will be torn down. Trying to block sales through Amazon simply won’t work: you may be able to stop this one, but others will slip through and other channels will open.

Call it the “perversity of globalization” if you wish, but from where I’m standing selling books, it’s the perversity of publishers.

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