A VERY MIXED BAG of news this week, from celebrations at Unicorn Tree Books to Wesley Owen’s woes as they face the trauma of staff cuts in the shops.

On the celebrations front, this is this blog’s 500th post, so a huge thank you to everyone who has contributed to the project’s development and success over the past few years: rejoicing with those who rejoice, weeping with those who mourn, and praying constantly along the way.

Guest posts are always welcome, from authors, booksellers, publishers, suppliers and other commentators: please contact me if you’d like to contribute…


5 Years of Unicorn Tree Books

CONGRATULATIONS to Melanie and her minions at Unicorn Tree Books, Lincoln, on their 5th birthday this week: on Tuesday, August 16th, to be precise. Melanie writes:

Today is our 5th Birthday, we’ve seen an awful lot of change in those five years not only in Unicorn Tree Books (& Crafts) but in the economy, in the market and in the booktrade and we are happy to say we are still here and smiling widely!

We’ve drunk a lot of Caramel Latte’s [sic], shifted a lot of units, re-arranged how many times and seen our minions fledge and go off to found their own businesses – this bookshop boss thinks that’s one heck of an achievement and to celebrate is having a venti caramel latte today!

However I know we wouldn’t be here still today if it wasn’t for all you lovely customers and I want to say the biggest and most heartfelt THANK YOU! to all of you.

You make each day different, fun and, hey, maybe even a little more crazy than it would be even with the bookshop boss in attendance anyway – so thank you.


Update, 22/08/2011: For more info on the post-NCT situation, see this statement by the Revd Phil Jump, Chair of the Living Oasis Liverpool Steering Committee, posted on facebook, 12/08/2011: Living Oasis Liverpool UPDATE

After NCT: Living Oasis Liverpool press on with the vision

LIVING OASIS LIVERPOOL have posted this update following the demise of Nationwide Christian Trust:

Nationwide Christian Trust

Many of you may have heard that in August 2011, Nationwide Christian Trust, the originators of the Living Oasis vision, were placed into liquidation. This is sad news and will be a particular disappointment to those who worked so hard to develop a national chain of Living Oasis stores.

The Liverpool store has always enjoyed a strong local support base, and has an effective local management team in place. NCT have done everything they can to enable the local team to take over sole responsibility for the store, and we are currently engaged in a number of conversations and negotiations to allow that to happen.

While there is much to be done, we remain confident that if we can retain the existing premises, the eventual opening of the store remains a very realistic possibility. Sadly there will be inevitable delays, as we cannot proceed further with the physical outfit until various legalities are completed.

We will continue to work hard to develop the Liverpool store as an independant [sic] coffee house, bookstore and centre for Christian life and mission.

At the time of writing no further news about the insolvency or the status of the remaining stores (Harrogate and Watford) appears to have been released. The official Living Oasis Locations map and page are now blank, simply showing ‘No records found’, although the latest video, featuring Andy Twilley at the Watford store, is still available on youtube:



Introducing Life: Weston-super-Mare’s new Christian Bookshop

A WARM AND HEARTFELT UKCBD WELCOME to Life, Weston-super-Mare’s new Christian bookshop, which opened this week on the site of the former Living Oasis and Wesley Owen bookshops:

Welcome to Life!

Welcome to Life!

From the shop’s About page:

“Life” is the name of Weston’s new independent Christian bookshop, it is based at 13 The Centre where Living Oasis and Wesley Owen were located previously.

Here at “Life” we will aim to be more than a book shop. Yes we will be selling books, cards and gifts, as well as daily Bible reading notes etc. But this is not our sole purpose.

We would like “Life” to be a place in town where Christians can meet each other over a cup of tea or coffee for prayer, study groups or discussion.

“Life” provides a haven where Christians involved in the many and varied activities which make up church life can find encouragement and build one another up.

We want Christians to be able to meet one another and share their ideas, dreams and visions for their area, town and life, on common ground; because we believe that everyone has something to offer in the body of Christ. If we can get together on any and all levels and share what works and what doesn’t, encouraging each other, just imagine what could happen in our churches, our town, our nation…


Update, 07/10/2011: With regret, I am no longer able to commend either of Helen’s groups to readers of this blog. The links have therefore been removed. For more information about this matter, please contact me and I’ll be happy to explain privately.

I am very happy, however, to commend the Christian Authors, Booksellers and Publishers group, set up by Melanie Carroll (Unicorn Tree Books) when the original CABP group was archived.

So head on over there, m’dears, and get posting…

New facebook group: Christian Bookshops UK

HELEN McCABE has launched a new facebook group, Christian Bookshops UK, as a follow on to conversations held at this year’s Christian Resources Together. Helen explains:

I created the group after going to CRT earlier in the year as a few things become obvious to me:

  • Some people have some really good ideas on how to promote their bookshop in their local community which bookshops could take advantage of.
  • Using social media tools like FB can be great for getting involved in the community but some people just need a bit of help with how to use it.
  • I’m very keen on supporting our local Christian bookshops and I would like to give some general marketing help on how businesses can grow their bookshop locally in addition to some guidance on using tools like FB.

Helen also runs another group, Facebook Church UK, and says she’s happy for bookshops to share local news there as well, “as long as it doesn’t become a sales group.”


Sales down at Beacon Books, Llandudno

Wales Online 15/08/2011 - 'exceptionally difficult times'

Wales Online 15/08/2011 - 'exceptionally difficult times'

WALES ONLINE reports ‘exceptionally difficult times’ being faced by retailers across the country, with Kingdom Krafts and Beacon Books reporting diminishing sales in Llandudno:

LLANDUDNO

At Kingdom Crafts [sic], manager Marian Whitaker says the store has been down £200 per week since the start of 2011.

Over the summer the position has worsened with the fair trade goods store and Christian bookshop seeing its takings plummet by £400 per week on last year.

Mrs Whitaker, whose store is on Madoc Street, which runs parallel to Llandudno’s high street, said trading conditions at the shop have been almost as challenging as at any point since it opened 10 years ago.

Mrs Whitaker said: “I think people cannot afford to come on holiday in the way that they did. And I think local people are shopping more online because they can get things cheaper.”


Things looking up in Eastbourne

Eastbourne Herald, 15/08/2011: 'Things are looking up'

Eastbourne Herald, 15/08/2011: 'Things are looking up'

IN SHARP CONTRAST to the situation faced by retailers in Wales, the Eastbourne Herald features Bob Clark, who took over at Eastbourne’s Christian Resource Centre earlier this year, describing better sales than ever:

Pause for Thought with Ray Dadswell: Things are looking up

Published on Monday 15 August 2011 11:03

When so many businesses, large and small, are closing their doors, it is good to know of a local bookshop celebrating success.

Bob Clark took over management of the Eastbourne Christian Resource Centre at the beginning of 2011 and records many encouragements over the past few months.

“A particular highlight is that Bible sales are increasing dramatically, now that we have a wider choice. The same is happening with commentaries, dictionaries and concordances, all of which have been brought to the ground floor. Bible notes, too, are growing in sales, as we have a wider range and easier-view display.”

There are areas of the ministry which Bob is keen to improve.

“Communication with our ministers and pastors; our service to churches in other towns, for example, Hastings and St Leonards, Bexhill, Seaford; and the availability of ‘collectable and hard-to-find’ books, located on the first floor, which is a real treasure trove!”


Wesley Owen Staff Cuts

LAST BUT FAR FROM LEAST, please pray for members of staff at a number of Wesley Owen bookshops who are facing redundancy as Koorong (which took over the Wesley Owen brand and eight stores in the wake of Biblica’s bungling in 2009) streamlines its UK business operations and seeks to maintain a viable business model following the implementation of new systems and central purchasing.

Steve Mitchell, Retail Director, and himself a survivor of the Biblica fallout, explains:

There are 6 people being made redundant. All of them are still working, but will leave over the next few weeks and months. Even though this is a horrible process, I am completely committed to doing this with integrity, I have met with all the staff in the shops affected, explaining what we are doing and why.

Our new systems are now fully in place and working well, so the roles and requirements for our staff teams are changing. We have implemented central purchasing so new people have joined in Milton Keynes to support Authentic & Wesley Owen, so we have been moving our staff from admin to customer service, so these changes are about aligning staff rotas with customers.

The High Street is still a very tough place to be, and whilst we are seeing good sales growth in a difficult time, we also have to have a viable business model.

We asked the shops for their input, and asked them to create the new staff rotas rather than impose it. I have met one on one with each member of staff who is going, and in fact I’m travelling this week to a branch with 2 people leaving expressly to thank them for all their hard work, and ensure they leave at least feeling respected.

Inevitably there will be unhappy people who will want to vent their feelings, that’s understandable, and I feel it’s right that I hear their voice.

Update, July 29, 2011: Lisa Campbell reports in today’s Bookseller: Living Oasis owner puts chain up for sale
Network Leeds: Living Oasis Update - Latest on new premises

Network Leeds: Living Oasis Update - Latest on new premises

INTRIGUING POSSIBILITIES for the remaining Living Oasis stores are opening up as Ray George has advised workers at the Leeds store of his intention “to withdraw from Christian retail”. Writing to prospective supporters via Network Leeds, Karen Spence, store manager, explains:

At 9.30 on Friday 15th July Ray George, Chairman of the Nationwide Christian Trust called us to say that, with regret, he would be unable to take the vision for Leeds forward. He has taken a hard decision to withdraw from Christian retail and only Harrogate and South Woodford are still trading. These shops are also seeking future funding. We express our gratitude that Ray took on 19 former Wesley Owen shops following the demise of STL. He would still like to see the full Living Oasis vision of coffee shop, books and meeting rooms come to fruition in Leeds and Liverpool. The latter has managed to secure local funding which means it can move forward at new premises on Lord Street. Our priority in Leeds is to keep 77 Albion Street and see if there is any way we can take over the lease.

The official Living Oasis Locations page (screenshot below) now shows only three stores in the group — Harrogate, South Woodford and Watford — but the site continues to offer no news or information about proposals for further closures or developments. Watford’s future, however, appears to be fairly secure in the store’s effective partnership with Presence and with the support of Christian Gateway Watford:  updates are being posted both in their news section and via their facebook group.

Writing on facebook, Dominic Stinchcombe of the South Woodford store has announced that the shop will cease trading on July 30th, but offers the hope of “another party” taking the business over:

Living Oasis South Woodford ceases trading at close of business on Saturday 30th July. Negotiations and prayers continue with another party interested in taking us over, so do pray that the necessary finance is forthcoming. Thanks to all our customers, to those who have asked for ministry, and to those who have ministered us, especially the deep theological discussions!! It has been a privelege [sic] to serve you all.

Living Oasis Liverpool remain optimistic and Anna Bunn, the store manager, assures me that they are “doing everything that we can to get the store up and running … it’s where we will be updating from now on. So all I can say for now is keep checking www.livingoasisliverpool.co.uk for updates on what’s happening.”

Andy Twilley, who was Nationwide Christian Trust’s Director of Christian Life and Ministry and headed up the Living Oasis project, is reported to have left the company. No official announcement of his departure appears to have been made.

At the time of preparing this report no news had been received about the Harrogate store.

Living Oasis Locations, July 2011

Living Oasis Locations, July 2011

Holiday time...

Holiday time...

JULY ALREADY: the sun is shining, Wimbledon is over for Andy Murray, and the holiday season is upon us, oh yes, but there’s still plenty happening in and around the Christian book trade. Don’t forget to shout out with your news if you’d like to be included in the next news roundup… and if you’d like to keep up to speed with the news as it emerges, follow the UKCBD twitter feed:


Independents' Day: Your High Street Needs You! Click through for more info and poster download options...

Independents' Day: Your High Street Needs You! Click through for more info and poster download options...

4th July is UK Independents’ Day

ARE YOU READY? Have you put a poster up? If not, now’s the time to grab one because Monday 4th July is Independents’ Day — atrocious wordplay but a superb initiative from Skillsmart Retail to try to bring some footfall back to the UK’s indie retailers. Anne Seaman, Skillsmart Retail’s Chief Executive, explains the thinking behind the campaign:

We are delighted to lead this campaign and support small retailers. Raising awareness amongst the public is one of the biggest challenges smaller retailers face and our message is about encouraging the public to use their local high street and understand how important a diverse retail sector is.

It’s also essential that local retailers understand that to compete today they need to be top of their game. The time for sitting back has passed and action is required: Your high street needs you!

Find out more and get involved:


h/t Amanda Taylor, Cambridge Bibles


Cambridge Bibles publish first English Language flipback®

The Transetto Bible

The Transetto Bible

CONGRATULATIONS to Cambridge Bibles on becoming the publisher of the first English language flipback®, the Transetto: a new, ultra-compact edition of the King James Version Bible that breaks with tradition by opening vertically rather than horizontally. Published, of course, with the much-publicised 400th KJV Anniversary in mind, the Transetto is available in special trade packs of nine copies plus one free if you request the POS display tower: orders via Lion Hudson.

For those who are beginning to feel that they’ve already seen more editions of the KJV this year than their sanity can handle, don’t panic: more English language flipbacks have just emerged hot off the press from Hodder:


Christian Marketplace news roundup

The latest Christian Marketplace news roundup is out, along with a report detailing all the Christian Resources Together 2011 Award Winners: Stott wins Book of the Year award. Congratulations especially to CLC London and Quench Maidenhead, Large and Small Retailers of the Year respectively.


From Mental Illness to Christian Bookshop Owner: Paul Slennett’s Story

PAUL SLENNETT’S REMARKABLE STORY has made local headlines in the Yellow Advertiser, Bookseller marks 40 years in the business:

A BOOKSHOP owner celebrated 40 years in the business with a message of hope.
Paul Slennett, who runs Christian bookshops in Southend, Chelmsford and Brentwood, said: “I put my trust in God and he helped me turn my life around. He can do the same for anyone.”
The 64-year-old has come a long way from the youngster who ended up in a psychiatric ward, confused and depressed.
Now, as well as the shops, Mr Slennett is behind the Jesus is Alive Mission, which supports overseas aid work, is an author and happily married with four grown-up children who all work with charities.
He said: “I was troubled as a child and teenager. But that all changed when I was in the mental hospital.
“God came to me and said he would be my father and guide, as long as I did what he asked.
“I have done that, and have had a fantastic life as a result.”
After he was made redundant from a job at a ships’ chandlers ‘which was taking up far too much of my time’, God told Mr Slennett that he wanted him to open a Christian bookshop in Southend…


IVP Summer Reading Sale Now On!

IVP’S SUMMER SALE has started, with up to 50% trade discount off selected biography and fiction titles from 1st July to 31st August. To qualify, place an initial order for any mix of 20 or more of the offer titles: download the trade flyer (pdf) for details.


Living Oasis Update: Julie Jowett leaves Harrogate for Spain; and Liverpool plans September Opening

El Palmeral

Mike and Julie Jowett at El Palmeral

IT’S NOT ONLY farewell to Nottingham and Worthing today, but also farewell to Julie Jowett, who has now left Living Oasis Harrogate and her role as the company’s National Sales Manager for what looks very much like a real oasis as she joins her husband at El Palmeral, a retreat/guest house for the over-25s in Spain, tried and tested by none other than Mike Norbury. Congratulations, Julie, and very best wishes for the new venture.

Meanwhile Living Oasis Liverpool have posted photos of the shop’s interior on facebook, announced a proposed opening date of some time in September and now have their own dedicated website, livingoasisliverpool.co.uk. At present they’re still facing £20k budget deficit but remain optimistic and are advertising for investors to help meet the shortfall:

We need to raise just 20,000 pounds more and we have the finance to complete phase 1. If you would like to contribute please contact the store.

There’s optimism and there’s optimism, however: the who we are page describes the shop as being “one of a growing, national chain of stores” — an interesting claim, given the last 6 months of store closures; but unlike the stores that have closed, Liverpool does seem to have solid backing from the local Christian community:

The Liverpool store has its own steering group, chaired by Baptist Regional Minister Revd. Phil Jump and comprises representatives from NCT, local churches, representatives of groups and organisations already working in the city centre, and local Christians with a business background

Here’s to September and beyond!


The Accidental Pilgrim

The Accidental Pilgrim

Maggi Dawn on the move

CONGRATULATIONS to Maggi Dawn, author of a number of books — latest, The Accidental Pilgrim, due out in July — who is on the move to pastures new in the USA to take up an appointment as Dean of Marquand Chapel and Associate Professor of Theology at Yale Divinity School.

Hope they allow you plenty of time for your writing, Maggi!


Scam Warning from Sovereign World

PAUL STANIER of Sovereign World tells me that they had a close call with a scammer, but forewarned was forearmed and they avoided the pitfall. Paul writes:

I wondered if you could use your blog to warn Christian publishers and the trade in general over a scam that was successfully used against another Christian company and has been tried against Sovereign World (which failed, as we were pre-warned).

They use card details to pay for books, which appear to be authorised when processed (but it actually later fails in transaction at the bank end, as the card is usually reported stolen). You think you have their trust, so when they ask you to pay for their shipping cost via Western Union to the shipping company that they allocate (their shipping company won’t accept cards) it seems legitimate. The buyer pays for the shipping to you via card, and you then think you are safe to pay on the buyers behalf the shipping company via Western Union. But no… you are not safe because the credit card payment never makes it to your account, and you pay a stranger about £1500 (not a legit shipping company) to Western Union, which is not traceable. They take the Western Union money, disappear and your card payments don’t go through… You lose £1500.

I am wanting to warn the Christian trade, as they appear to be targeting us.


Social Media Update: Look who’s tweeting (and more)

A BRIEF SNAPSHOT: if you haven’t already found them, you can now:

Last but not least: don’t miss the Quench Bookshops blog: a superb example of a Christian bookshop using WordPress.

Twitter, Facebook, Issuu and WordPress are all free services — if you’re not using them to engage with your customers and boost your shop’s online profile, it’s time to get up to speed. If you don’t understand why, pay a visit to Vicky Beeching’s new blog, CyberSoul. For more and more people, the supposed distinction between the “real” and “virtual” worlds is becoming an increasingly false dichotomy — head on over there today and join the conversation where spirituality meets technology … or collides with it, as the case may be…

Don’t want to comment here? Join the conversation on facebook instead
(or as well…).

IN A BRIEF MESSAGE TO SUPPLIERS Ray George, Chairman of Trustees for Living Oasis and the head of Nationwide Christian Trust, has acknowledged the closure of the Aberdeen and Inverness stores and advised that Bedford, Belfast and Sutton will be closed during “the next few weeks.”

The message, dated yesterday, March 1st 2011, begins with the observation that recent trading “has not been easy” and indicates that this year got off to a bad start “with poor sales” before announcing the decision to implement closures. No mention is made of the situation with CLC in Inverness and no information is given about whether any provision, such as offering redeployment to other branches, has been made for bookshop staff.

Despite these closures, however, the message continues in an upbeat tone outlining the implementation of “Phase Two” developments beginning in Leeds and Liverpool:

We are committed wherever possible to open our Phase Two programme which is starting in Leeds and Liverpool. There are also discussions underway for implementing Phase Two in other cities around the country. Phase Two of our programme is showing sustainability and this is the right platform for us to build for the future.

The message concludes with a notice to suppliers that any goods ordered for the shops that have been closed or slated for closure “can no longer be delivered” and advises those with queries about this to contact Julie Jowett, National Sales Manager, “who will help you further.”

No further information about the nature of the “Phase Two” developments is offered and no indication of timescale is given. The message contains no request for prayer or other support, either for the organisation or for the staff of the closed/closing branches whose lives have been thrown into turmoil.

CONGRATULATIONS to all concerned at the seven branches of Living Oasis which opened on Saturday 13th March — photographs galore on facebook from Harrow, Inverness, Leeds and Liverpool. Click through the screenshots to the albums:

Harrow — Photos by Pauline Banks:

Facebook - Pauline Banks's Photos - Living Oasis Harrow - Official Opening

Inverness — Photos by Fiona Thomson:

Leeds — Photos by Karen Spence:

Liverpool — Photos by Anna Bunn:

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