CLC Updates: London and Leicester

London: CLC are relocating in central London, from Holborn Viaduct to Ave Maria Lane (photos below), just a stone’s throw from St Paul’s Cathedral. The Holborn Viaduct lease still has some time to run so they are currently trading from both locations, with the Holborn store focusing on remainders and Book Aid:

CLC Bookshop
3-4 Ave Maria Lane (nr Ludgate Hill)
LONDON EC4M 7AQ
020 7248 2356
Opening times: Mon – Weds, Fri & Sat, 10.00am – 5.30pm; Thurs, 10.00am – 7.30pm

CLC Bookshop
26-30 Holborn Viaduct
LONDON EC1A 2AQ
020 7353 2677
Opening times: Mon -Fri, 10.00am – 5.00pm

Phil Burnham, CLC National Director, explains:

From the little I know about them, commercial leases are a pain to negotiate, a pain to sign off and a pain when they end. The middle bit isn’t always a smooth ride either. The economic downturn had converted the area around us into a wasteland on Holborn Viaduct, right in the City, and had accelerated the decline in our sales. Many have lost their jobs, firms have relocated or downsized and there just wasn’t the footfall past our shop that there used to be. So, what to do when our 20 year lease would expire in June 2012? After much prayer and heart-searching, the CLC Trustees had to decide: take out a new lease in the same location if we were offered it, find an alternative location in central London or move out to the suburbs…? In the end it was decided that we should do everything we could to retain our ministry in central London and secure premises now rather than wait longer and suffer the uncertainty of trying to find somewhere suitable. Yes, we are still covering costs on Holborn Viaduct, thank the Lord, but knowing there is so much potential out there and you’re not reaching it is demoralising over time. So, in faith the Trustees decided we should go for it, take the plunge and trust the Lord for sufficient sales in both locations to cover our costs.

Until such time as our lease expires or we are released from it by the landlord (please, Lord), we have two shops in central London. A sort of CLC Inverness situation where we continue with two leases (think back to March) but on a bigger scale…

After a frantic scramble, long hours by our very committed staff and volunteers and countless hitches (not all of our making) the stores opened to the public on Tuesday 9th August. Our Holborn Viaduct store was closed for just two days while the stock was moved and then displayed; from its ground floor we are now selling remainders and Book Aid materials. We were already selling Book Aid’s secondhand books on the lower-ground floor; they now have more space upstairs at ground level and in return provide someone every day to work in the shop. Existing shop staff provide the additional cover. The shop opens Monday to Friday only. Saturday long ago ceased being a busy day, which is amazing when you consider it used to be our busiest day of the week! Our valued customers, besides finding some bargains, are directed to the new location and this is less than a ten-minute walk away. Our prayer is that they will all make that journey, and use both stores!

For the third time in our history we are very near St Paul’s Cathedral. In fact, we are within 250 metres of the steps. It is already thrilling to see the difference in footfall, praise the Lord. We are just off Ludgate Hill in a short street called Ave Maria Lane and which becomes Warwick Lane (just next to Paternoster Square and Amen Corner!!!).

At the time of writing there are still some jobs unfinished. There have been complications with phone lines, computers… you name it. And there’s no shop sign yet. Those who know the Holborn Viaduct store won’t be surprised at this; we were not allowed to have a very visible sign there at all, which didn’t help things very much. But we have already made a good many people happy (those who work nearby particularly) and we look forward to welcoming customers old and new into our much smaller (but no less expensive) bookshop and providing them with the items they need. Likewise we hope to meet the spiritual needs of the tourists who abound in the area, both through sales and engaging with them in conversation as and when possible.

Manager Petra Nemansky says,

It is really great to see customers finding us already in the first few days, both “old” ones and also some new ones who are absolutely delighted that we are there for them. There is a huge amount of work ahead of us still but a very BIG thanks is due to all who have worked to make it possible thus far! That includes those behind the scenes in prayer – we really appreciate it!

CLC London: New premises at Ave Maria Lane (outside)

CLC London: New premises at Ave Maria Lane (outside)

CLC London: New premises at Ave Maria Lane (inside)

CLC London: New premises at Ave Maria Lane (inside)

Leicester: CLC Leicester is preparing to relocate from Belvoir Street to the former SPCK premises on Bishop Street, vacated earlier this year when Christian Resources Leicester moved to St Martin’s House in the Cathedral Square. More details to follow…


Farewell to Fools

Saddened to report another Christian bookshop closure: Fools, Upminster, has ceased trading:

Fools has now ceased trading...

Fools has now ceased trading...


BRF Job Vacancy: Guidelines Commissioning Editor

BRF Job Vacancy: Guidelines Commissioning Editor

Jobs at BRF and Eden

BRF are looking for a new commissioning editor for Guidelines, one of their range of daily devotionals. Could it be you? Closing date for applications, August 26th: full details.

Eden have a range of vacancies available, from Development Managers for specific departments (Children’s, Music & DVD, Bible & Bible Study and Christian Life) through Online Copywriters to Web Designers, with more opportunities coming up over the next year or so.

“Timing,” explains Gareth Mulholland, Eden’s founder and MD, “is not set in stone as we’d rather have the right person onboard” — but if you think your face might fit, the sooner you contact him, the better:  full details.


Roger Compton leaves TMD

Regular readers will have noted Andrew Jenkins’ indignant comments (Feedback, August 4, 2011) about Roger Compton’s recent departure from TMD in the latest round of redundancies. I invited TMD to clarify the situation. Pete Barnsley, TMD’s Marketing Director, explains:

Roger is a great guy and has worked for the organization for 12 years, initially working in Wesley Owen Wigmore Street before joining the sales team when an opportunity arose. He is well respected and liked both within the Company and amongst customers.

However the economic realities we are facing are impacting TM Distribution in much the same way as many others in our trade and we have had to make painful decision to secure the future of the organization. Job losses far from being a knee jerk reaction are only contemplated once other options have been tried (for example, attempts to increase sales through promotions and looking at other forms of cost saving).

The personal cost to the individual is not taken lightly. We have lost a number of posts across the company from folk working in the warehouse to senior managers, all areas have been affected.

We understand that Roger’s role is high profile in the trade and attracts a lot of attention, but in terms of why Roger; it is more to do with the location of the individuals within the sales team. If we have to cutback, and lose someone from the sales team then the territory where we could make adjustments and protect the service level to customer was Roger’s current territory. It is anticipated that tele-sales initiatives will be launched to complement visits from the Trust Media Sales Team on a less frequent basis within this territory. It is our intention to improve the frequency of contact and level of service to accounts as a consequence.

Roger has acted with understanding and dignity, as you would expect in the entire process and I really want to reiterate as we have been at pains to point out to all individuals affected, that these actions have been taken to secure the long term financial viability of the Company and should not be construed as a reflection on the contributions of any of those affected. We will miss Roger.

Roger Compton, you’re a rock: I salute you and take this opportunity to thank you for all your encouragement and support during my tenure as LST’s Bookshop Manager. May the Lord bless you, strengthen you, and make his way for you clear during these difficult times.


Social Media Update

Social media: it’s about much more than inciting teenagers to riot, and a few new kids have joined us on the block over the last month or so. Catch up with them here:

FM Bookshop in Edinburgh need some facebook love at facebook.com/pages/FM-Bookshop-Edinburgh/255825277767201 and are twittering @fmedinburgh.

The Mustard Seed, Kirkwall, celebrated their 14th anniversary on Monday August 8th: celebrate with them by hitting that ‘Like’ button at facebook.com/pages/The-Mustard-Seed-Bookshop/211128988910479.

Shepherds Bookshop in Newport, South Wales, are on facebook at facebook.com/ShepherdsChristianBookshop and twittering @ShepherdsNwpt.

SPCK are twittering @SPCKPublishing: tweets by their new Publicist, Holly Thompson, who I’m reliably informed is on standby to welcome us, answer queries and direct us to reviews, articles and author media, as well as entertain us with “her appalling Friday jokes(!)” — follow at your own risk!

Shout out in the comments if you’re twitbooking and haven’t received a mention…


Special Offers around the Shops

And finally, to whet the appetites of any readers who haven’t visited their local Christian bookshop recently, a couple of special offers…

Quench are offering £1 off every Hillsong CD plus a free CD with every Hillsong purchase. The freebie is a an eight-track compilation album from all the Hillsong groups including Chapel, Kids, Live and United: pop along to your nearest Quench shop and grab one while you can!

Wesley Owen are offering a 25% discount to IDEA Readers: download the July/August 2011 issue here and head for p.13 to get your discount voucher/code: valid in-store or online, expires August 31st.

Use them or lose them: being part of a chain is no guarantee of security for any shop in today’s economic climate; and if you, gentle reader, represent any other Christian bookshop, please feel free to post details of your latest deals in the comments here…

IN MY LAST REPORT I mentioned that local church leaders had been notified of the closure of Living Oasis Harrow by email. This is that message, now also posted on facebook:

We’re Closing

Dear Friends

It is with heartfelt regret that I need to inform you that the Harrow branch of Living Oasis is closing. Our last trading day will be Saturday 2nd April. Please find attached a poster to display on your Church noticeboard.

We believe that the Lord had a purpose and a vision for the shop and we have tried to take this forward but, unfortunately, the number of customers coming through the doors since the closure of Wesley Owen has halved and there is simply not enough trade for us to be able to continue.

I know of at least 13 Christian bookshops that have closed since the beginning of the year. The Harrow branch is the 8th Living Oasis shop to close. Please pray for the future of Christian bookshops and the ministry they provide and, also, for the staff here as we begin to seek the Lord for our futures and try to secure new jobs. Please also remember our loyal volunteers who have given their time and talents to support this work.

We are very thankful for the support you have given us during a difficult time.

Blessings

Pauline

Pauline Banks, Manager
Moira Hornik, Senior Sales Assistant

ONLY TWO WEEKS after celebrating its first birthday, Living Oasis Harrow is closing down. The news emerged yesterday via facebook as staff and former staff posted status updates about becoming unemployed and expressing concern; local church leaders were notified by email. The branch ceases trading next weekend.

Living Oasis Locations as of 26 March 2011: only 12 stores will remain after next weekend

Living Oasis Locations as of 26 March 2011: only 12 stores will remain after next weekend

Living Oasis Southampton also appears to have closed down, having been quietly deleted from the official list of branches (screenshot opposite) which now shows only 13 stores, including Harrow, out of the original 20 (or 19, discounting Croydon)

No official public announcement appears to have been made about either branch by Nationwide Christian Trust, the company’s owners, and rather than respond to my enquiries, Andy Twilley has taken the interesting step of blocking me on facebook and has instructed staff not to speak to me and to restrict my access to their facebook pages. Comments I left on the Leeds and Liverpool pages requesting prayer for staff at the stores facing closure have been removed and I have been blocked from leaving further comments.

Please Pray…

Please continue to pray for the staff affected by this turmoil as those who remain face continuing uncertainty whilst those whose stores have been closed or are closing face unemployment.

Please also pray for Andy Twilley, Ray George and all others at Nationwide Christian Trust as they seek the best way forward for the organisation.

Finally, please pray for me as I seek wisdom and grace both for my reporting and in my response to the information restrictions currently imposed by Living Oasis.

Looking Back: Living Oasis Harrow's facebook photos - shop opening

Looking Back: Living Oasis Harrow's facebook photos - shop opening

GOT NEWS? If you have news you’d like to see included in the next News Roundup, please get in touch.


Eden.co.uk: 3 for 2 Bible Commentaries Offer

Eden Commentaries Offer

3 for 2 on Commentaries at Eden

AFTER REPORTING Wesley Owen’s 25% off all commentaries last time around, I feel almost morally obliged to give Eden’s latest offer a mention too: 3 for 2 on selected commentaries; but it’s a fantastic offer in and of its own right, and if you go there and make a purchase via this link, you’ll help raise funds to support this site as well.

If you’re an independent bookseller/retailer wondering how you can possibly compete with this sort of offer, my suggestion is get together with a few other independents and form a buyers’ group: you are stronger together, weaker apart; but the only way to turn that into a reality is by actively doing something about it. Discuss


Christian Focus enters the Blogosphere

LAUNCHED LAST MONTH and aptly named Christian Focus BookNotes, the new blog from Christian Focus is all about their books. It’s a blog worth watching:

Never a company to settle for half-measures, you’ll also find Christian Focus on facebooktwitter and, of course, YouTube. Go on, hit that facebook Like button: you know you want to!


IVP Easter Sale 2011

IVP Easter Sale 2011 (pdf download)

Easter with IVP

IF THERE’S ONE THING you can always rely on in the UK Christian book trade, it’s outstanding seasonal offers from IVP, and their latest Easter offering doesn’t disappoint.

The offer runs from 1st March to 30th April 2011: take any mix of 20 or more titles from a selection of Easter bestsellers and benefit from special trade prices set to allow you to offer your customers reduced prices (ranging from £2 to £8 off) whilst still retaining a standard trade margin. Full details available from the trade section of their website: pdf download.


Living Oasis: Where is the humanity?

THIS COMMENT, left late on Thursday evening by Mrs Diane Hellyer, seems to epitomise everything that’s gone wrong with Living Oasis:

I have been associated with the Christian book trade for over fifteen years and have worked as a volunteer in five different shops in that time, most recently in Sutton Living Oasis. From what I understand of the situation, it is totally shocking how this closure has been handled by the Chairman and the Trustees. That no HR support was offered and no face to face meeting arranged, but that staff were informed of the impending closure by telephone is surely a lack of care and an undervaluing of the staff, the company’s greatest resource. It may not have been commercially viable to maintain a Christian witness in the high street, but under any circumstances the manner of the closure could, and should, have given a clear Christian witness as to the value placed upon the individual.

For the record, I have already raised similar concerns directly with both Andy Twilley and Simon Hole, Nationwide Christian Trust’s Resource Manager, and have now forwarded this comment personally to Ray George himself. As yet I have received no reply…


Newcastle Cathedral Gift Shop Closure

Also on a sad note, the demise of Newcastle Cathedral’s gift shop. I’m told that the shop had just begun to extend its range of books but alas, financial constraints win out yet again. The closure does seem, however, to have been much better handled than the recent Living Oasis closures, with public tribute paid to the shop staff and volunteers. From the Dean’s February newsletter:

There is on the other hand a great deal of sadness over the closure of the Gift Shop. I would want to pay tribute to the staff and volunteers who over the years have shown enormous commitment to this enterprise, played an important part in welcoming visitors to the Cathedral and done their level best to make it work. However the sad fact is that the Shop has been losing money for many years and Chapter felt such a situation was no longer sustainable. The move to Mosley Street certainly did nothing to revive the Shop’s fortunes but was not the cause of its demise. Chapter is not ruling out re-opening a shop in the future. The issue is what, when and where? We will keep the situation under review and assess the feasibility of any new enterprise in the light of the success of the wider development programme. In the meanwhile there will be sale of stock and any shop furnishings that can’t be used will be “mothballed” . Some souvenirs and small items will continue to be sold in the cafe. Meanwhile there will be a party to celebrate the hard work of our shop volunteers and all that the shop has done on February 18th.


St Andrew Press now with Norwich Books & Music

LAST BUT NOT LEAST: if you’ve been used to ordering St Andrew Press (Church of Scotland) titles from Marston, those days are over. St Andrew Press is now part of the Hymns Ancient & Modern stable of church publishing houses and stock needs to be ordered from Norwich Books & Music.

"We are sorry to announce that the Well ceased trading as a Christian bookshop and café on 3 September 2010..."

The Well, Fareham: Ceased trading 3rd September 2010

THE WELL, FAREHAM, has become our latest casualty in the struggle to survive as shopping trends change.  According to a report at portsmouth.co.uk, the shop’s demise is attributable to both online competition and “the growth of cafe culture”, the very culture that Living Oasis and other recent initiatives such as Cornerstone, St Neots, are focusing on.

Sadly and particularly poignantly, the day The Well ceased trading was 3rd September 2010, the date of our latest Day of Prayer for the UK Christian book and retail trade, yet somehow the rest of us in the trade seem to have been unaware of this situation unfolding: an unfortunate lesson for all of us on the importance of networking, of sharing our difficulties and our joys and of keeping in touch with one another.

From the shop news page:

The Well closed its doors to customers for the last time on 3 September after the chair of trustees had led a short celebration of thanks for all those who have worked to make the Well such an important part in the lives of so many people over the past 10½  years. The Reverend Peter Hall (vice-Chairman of Christians Together in Fareham) then signalled the final closure with prayers of thanksgiving and a blessing for the future of the Well Charity.

Tough Questions…

Join the conversation on facebook…

Less than a fortnight into the new year and news has emerged of another Christian bookshop preparing to close its doors, with the blame laid squarely on the combined effect of the current economic climate and online competition:

Hastings Christian bookshop closing

Published Date: 08 January 2009
By Richard Gladstone

Another Hastings town centre shop is closing after 45 years of service.

Pathways Christian Bookshop in Robertson Street is shutting at the end of January.

The store started in the 1960s and moved to its present site in 1994.

Although run as a business the bookshop is also registered as a charity and has been run for all these years by dedicated volunteer staff, many of whom have managed the shop well into their retirement age.

The shop currently has 20 volunteers.

Ruth Fletcher, senior staff member, said: “It is sad to see the shop go after all these years although I look forward to retiring and having a nice rest.

“Like many businesses it has been fighting competition with on-line shopping and the recent economic recession has been the final pressure that has seen them off. Even without having to pay staff wages it is impossible to meet the cost of rates and overheads.”

Full Report: Worthing Herald | Hastings & St Leonards Observer

In a letter to the Hastings & St Leonards Observer, however, Paul Minter, a resident of nearby Bexhill, asks some searching questions and has issued a challenge to local churches to take action and save the shop:

How can 50 Local churches let this happen?

We need a Christian presence in town centres. We need the word of God as available as a tin of beans or a newspaper. I don’t have any connection with the people who run this shop or know the details behind the closure – but I do believe we can reverse this process and make this shop successful. But it’s down to each individual Christian! How much is this shop/ a Christian presence in the town centre worth to you? A pound? £5 Even £10? Also to authority of each church locally. I urge you to be the first to support this shop. Put ego and pride aside. Put aside denominational differences.

If you are planning to visit and grab a bargain – shame on you. May I suggest you offer to pay the full asking price, not the sale price. Then next time you need a Christian book, you’ll still have somewhere to go!

To the owners I suggest you put a box on the counter and let local Christians make a contribution to the future of your/ our shop. I think you may be surprised at the response.

Until then you are in my prayers and if there is anything I can do, just ask.

Let’s join with Paul in prayer and hope his call hasn’t come too late.

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