Further to the post earlier this week on the situation from CTS in regards to the low trade discount more worrying news has been highlighted for the wider trades attention.

Comments posted by John Gaines of Footprints first raised the issue:

Shall we all apply to become Parish Distributors?
Then we would get 25%!!
So they will give Joe Public, who register as Parish Distributors, 15% more discount than retailers.
Come on CTS, we do not run our shops to become worldly rich, but serve our Lord. Why are you trying so hard to hurt Christian Booksellers in the UK?

and then followed up by Stephen Mosling of St Pauls:

… depending which combination of Altar Missals they purchase, they stand to get in excess of 12% discount. Therefore, parishes are getting a better deal than the trade. Thankfully, we have a number of very loyal customers who are purchasing thier Missals through us (in the full knowledge that they will receive no discount – and the reason for us not being able to give it) for which we are very grateful. They simply refuse to deal directly with CTS.

Not only was Fergal’s comment patronising in the extreme (as one retailer put it, we should “be satisfied with crumbs from the Master’s table”), if CTS is giving them 25% on the ancilliary materials, it shows no intention on their part to support the trade in any shape or form.

Pope Benedict wrote in his Encyclical Letter “Caritas in veritate”:
“Once profit becomes the exclusive goal, if it is produced by improper means and without the common good as its ultimate end, it risks destroying wealth and creating poverty.”

it would certainly seem to appear that CTS are not only not working with Bookshops in a favourable way but actually actively working against them. This really is a sad state of affairs and tarnishes the illusion of any sort of support of Christian Bookselling through physical shops across the UK – Today The Book Depository was still showing a 25% discount off an item claimed to be a non-negotiable 10% to the bookshop trade in the UK.

The sad thing is this worrying situation is just the short end of the long tail it would seem, as became apparent when the MPH hymn book situation was also raised by Andrew Lacey of Glo Bookshops earlier this week. One really begins to wonder when some of the publishing companies, be they books or other, are going to actually come out, be honest and actually admit that they no longer see the physical bookshops as a partner and instead see them merely as competition in the pursuit of  of profit.

I would again call on all publishers and suppliers to head over to the Christian Retailing facebook page and read the suppliers pledge, to look at the words and think long and hard on what it means to work together, to be stronger together as was once proposed.

This especially at a time when the the PA and IPG have started to work together to oppose the Amazon takeover of The Book Depository and  according to The Bookseller are:

Going further, Mollet said more should be done to investigate the fairness of the market share internet-only retailers have in comparison to physical bookshops. He said: “Whatever the decision in this particular case, we feel it is high time that competition authorities took a closer interest in the developments of the book retail market”

Though the particular situations we are discussing here do not totally revolve around internet only retailers the ethics at the heart of the situation surely remains the same and is something that must be questioned by any that espouse to believe in fairness, right doing and integrity I would propose.

In a comment under the post on the low discount to trade from CTS on the new Altar Missals a concerning trend has been found, highlighted and raised – one that crosses denominational boundaries and publishing houses and is perhaps of even more concern than the very low discount being given from CTS.

Andrew Lacey of Glo Bookshop posted:

A further addition to the Church Hymnary pot….

It seems that the new ‘Singing the Faith’ Methodist Hymn book, shortly to be distributed by Hymns Ancient & Modern for the Methodist Publishing House, will also not be available with any trade discount either! Apparently there is an introductory discount of approx 15% being offered direct to churches & online, but there will be no further discount AT ALL provided to Bookshops.

https://secure2.cyberware.co.uk/~cb537/acatalog/Singing_the_Faith.html

(just as an aside, note that customers cards will be charged NOW, rather than when the goods are despatched in SEPTEMBER- anyone tried that with a retail customer recently? What response did you get?!

A very helpful lady at MPH apologetically explained to me that no decision had yet been taken on any trade discount after the introductory offer expired in December 2011. This, of course, follows the pretty meagre discounts that were offered by HA&M on the Church of Scotland Hymnary 4th edition- although, in fairness to HA&M, they did help us once so we could match advertised prices.

It is hugely frustrating that these captive markets are effectively being creamed off by publishers, and bookshops are being very efficiently sidelined. Especially when we are the people who often do the work for the customer in making phone calls and trawling the web- and the only people who will benefit is the publisher.

It will also be interesting to see whether the Methodist Hymn Book turns up on the Book Depository lists at even larger disounts in due course……..

This is, as Andrew has said, deeply concerning as it effectively shows that bookshops are not only being sidelined but actively excluded from being in a position to serve their local communities and supply them – communities that in many cases want to support their local bookshops and that the local bookshops have spent years working alongside them through changes of all types and in every day times as well – to see the publishing houses of these institutions and those chosen to represent them now seemingly actively sidelining these shops is  more than a deeply concerning issue and brings so many questions to bear – not least what has happened to the trade at large and how can we actively and corporately resolve this troubling trend and crisis.

This at a time when US based Christian Retailing Magazine have on their Facebook Page put out a call for Suppliers to sign up to the Supplier Pledge alongside Christian Retailers signing up to the Retailers Pledge posted of earlier.

The pledge reads:

I have been called to be part of extending God’s kingdom through the creation of Christian products that can change lives. While this calling means that I want to see these resources distributed as widely as possible, I believe that I enjoy a unique partnership in this endeavor with Christian retailers. Independent, church and other Christian retail stores are community lighthouses that share my ministry goal. I believe in the ministry of Christian retailers and want to work with and support them as much as possible. I will seek to honor my Lord in my business with the efforts of my hands, my heart, my staff and my commitment to His Word. I love Christian products and I thank God for my calling.

So far Caritas Music Publishing has signed up – maybe it’s time we actively call on all our UK Suppliers and Publishing Houses to also make a public commitment of support for the Christian Retailers trying to so hard to support them and the local Christian communities they actively work alongside of.

IF YOU’RE OBSERVANT you may have noticed a couple of new/resurrected links in the menu bar across the top of each page:

  • Publishers: new and, to be more precise, Publisher Profiles: a growing library of information from publishers telling us who they are and why. If you’re a Christian publisher who hasn’t been featured yet, you’ll probably be hearing from me soon, but if you’d like to get a head start, please feel free to get in touch
  • Trade Notes: resurrected, hopefully self-explanatory, but to clarify, it’s simply a place where you can leave (or find) notes about supplier address changes, new distribution arrangements, the appointment of new cleaning staff or the departure of a CEO: odd snippets of useful info that don’t necessarily warrant a blog post but are worth knowing about.

To make room for these, I’ve archived the Swap Shop page: it hasn’t seen much use recently, but it’s still available if anyone does want to avail themselves of it; and likewise the Wesley Owen pages, archived but still available.

Suggestions for new sections and/or features are always very welcome; and if at any point you lose track of where things are, please visit the Q&A page.

WHY UKCBD, AND WHY SUBSCRIBE?

UKCBD is a free online resource which exists to promote the Christian faith by providing a two-way service to the Christian community: an easy way for visitors to find their nearest Christian Bookshop, and an easy way for Christian Bookshops to develop their online presence.

My aim with UKCBD is to provide as comprehensive and up-to-date a guide to the UK’s Christian Bookshops as is humanly possible, with this blog running alongside the Directory as a forum for discussion, news, reviews and trade information.

Every shop listed is indexed by name and by location, and every shop whose entry has been updated during the last couple of years has its own dedicated page. Some are bare-bones entries, others are fully descriptive with contact details, opening times, shop logo and links to their own websites, facebook pages and twitter. I’d like to bring every entry up to date and up to the same standard, and your subscription will help to make this possible.

As well as helping to support the site’s ongoing development, however, subscribing shops benefit directly as follows:

  • Standard free entries are supported by Google and other advertising; subscriber entries are ad-free.
  • Subscriber entries can also include a shop photograph.
  • Subscriber entries will be prioritised for updates.
  • Subscribers are entitled to an @christianbookshops.org.uk email address.

And the cost of that subscription? £10 per year.

UKCBD exists to support you in your ministry as a Christian bookshop: and UKCBD in turn needs your support: we are stronger together, weaker apart. If you are in a position to do so, please donate or subscribe now via PayPal.

Thank you.

LST Books & Resources

LST Books & Resources

If you’re brave (or foolhardy) enough to follow my personal blog or my twitterstream then you’ll have already gathered that something’s afoot. To cut a long story short, my tenure as Bookshop Manager at London School of Theology is about to come to an end: on July 28th my assistant, Nick, and I were formally invited to volunteer for redundancy. We’re  now in a limbo situation that many of you will be all too familiar with: the ground has vanished from beneath our feet but somehow — like cartoon characters running off the edge of a cliff — we’re still standing there, waiting for gravity to kick in.

Rather than carry out a postmortem on the LST situation (I’ll have plenty of time for that during my notice period), today I’d like to explore a few thoughts on ways forward here: UKCBD and this blog are a free service, a project that I’ve pursued in my spare time, effectively subsidised by the fact that I’ve had full time paid employment and covering basic costs (such as domain registrations and web hosting) by revenue drawn in from Google advertising, a handful of (currently lapsed) trade sponsorships and commissions on affiliate web sales, primarily via Amazon and Eden.

The reason UKCBD exists is as stated on the About page:

UKCBD, the UK Christian Bookshops Directory, is an independent, voluntarily maintained project which exists to promote the Christian faith by providing a two-way resource to the Christian community: an easy way to find your nearest Christian Bookshop, and an easy way for Christian Bookshops to get online.

And this part of the site, the blog? From the Guest Posts page:

The aim of this blog is to provide a place for Christian booksellers, authors, publishers, suppliers and their customers — in short, anyone with an interest in Christian books and music — to exchange ideas, news and views, discuss the latest reviews and generally get more interactive.

On balance, I think that purpose and those aims are being fairly well fulfilled — but I’ve often said I’d love to have more time to develop things further: now it seems that I am to receive that gift. The challenge is whether I can afford to invest that time in the project, whether or not it can generate an income — and this is where I need your help, please:

  • Will you consider becoming — along similar lines to those we’ve seen with Illuminate, Shrewsbury — a non-profit shareholder in UKCBD?
  • If you’re a retailer, will you consider subscribing to the site: say £10 per year to support the project and guarantee that your entry is reviewed and updated annually?
  • If you’re a publisher or trade supplier, will you consider sponsoring the site? The current trade sponsorships, as mentioned above, have lapsed and I plan to follow those up within the next week or so, but new partners from within the trade would be very welcome.

At the moment these are tentative suggestions for a way forward both for the site as a service to the trade and for me personally — following in the spirit of this year’s trade mantra, Stronger Together, Weaker Apart. Other suggestions are more than welcome: if you’d like to discuss any of these ideas, put forward your own or make a proposal, please get in touch or, of course, leave a comment.

My thanks to everyone who has already been in touch expressing concern for Nick, myself and the future of the LST Bookshop: your prayers and support are very much appreciated.

Helsinki Times - A Bible for porn, porn for a Bible

Helsinki Times - A Bible for porn, porn for a Bible

Porn. We all know how destructive its influence can be, how degrading it is for those unwillingly caught up in its production. But what can we do as Christian booksellers and retailers to help those whose lives and relationships are blighted by porn?

The Kotisatama Christian Bookshop in Helsinki came up with a simple answer when an organisation called the ‘Freethinkers’ launched a campaign offering people pornography in exchange for religious literature: they offered people free New Testaments in exchange for their porn magazines.

That’s what I call mission on the high street. Could we do the same, without waiting for England’s version of the ‘Freethinkers’ to take the initiative? Or if not New Testaments, perhaps give away copies of Tim Chester’s Captured by a Better Vision? (IVP, 9781844744350)

The inevitable question, of course, is who pays? But could this be something for us all to join together in, from bookshops through publishers and suppliers to wholesalers — one way in which we really can be ‘Stronger Together, Weaker Apart’?

Some Related Posts

An invitation and a reminder from Steve Briars, from a letter sent out over the weekend:

FREE ADMISSION TO RETAILERS DAY SANDOWN PARK
Tuesday 11 May 10.00 – 4.30

You are warmly invited to join us for Retailers Day at CRE on Tuesday 11 May which commences at 10.00 with complimentary tea / coffee. This event is taking place in the Tingle Creek banqueting room at Sandown Park, Esher. Your admission to Retailers Day is FREE and also entitles you to FREE entry to the CRE exhibition for all 4 days. Visit www.creonline.co.uk for the full CRE programme.

Come along and meet with the publishers and suppliers as they introduce new product as well as many event special offers. There is also a great line up of guests for book-signings including Professor Edgar Andrews the author of Who Made God? and GP Taylor. Our guest speaker is Rob Parsons, Executive Director of Care for the Family.

To obtain your free entry to Retailers Day please visit www.christianresourcestogether.co.uk and click on How to Book for Retailers Day and then click here to complete the booking form. Your exhibition badge / pass will be sent to you in the next few days.

You are also invited to two special events that are running concurrent with Retailers Day. A Retailers & Suppliers lunch / reception from 12.00 – 1.15 and the Christian Resources 2010 Awards Dinner & Ceremony which commences at 5.15 with a pre-event reception hosted by Hodder & Stoughton. Guest speaker for the evening is Rob Parsons and guest artists are singer Jocelyn Brown and pianist Grenville Richard Harding. Your entry to Retailers Day is free however to attend the retailers lunch and award evening the combined cost is £55 + VAT…

  • Download the full letter: pdf (90kb) | Word (49kb)

Suppliers and Retailers Retreat

With more than 170 retailers and suppliers booked in, there are now only limited spaces left for the Retailers & Suppliers Retreat at High Leigh, 4th – 5th May. As with the Retailers Day, a booking form may be downloaded from www.christianresourcestogether.co.uk. Deadline: 28th April. More details in Steve’s letter.

ChristianResourcesTogether

ChristianResourcesTogether

A message from Steve Briars, event organiser and Exhibition Director:

Are you planning to attend the Retailers & Suppliers Retreat at High Leigh (Tues 4th – Weds 5th May) and haven’t already posted your booking form? (Download it here: Word doc, 70kb | pdf, 86kb).  If the answer is yes can I encourage you to get your booking in as soon as possible? There are only a few remaining en-suite rooms available and these will be allocated on a first come first served basis. The all inclusive price is £104.00 + VAT per person.

To accommodate the demand we are now making standard rooms available at an all inclusive price of £84.00 + VAT. These rooms are comfortably furnished with a hand-wash basin, plus soap and towels. Nearby are toilets, bathrooms and refreshment points where you can make a drink at any time.

On behalf of Christian Resources Together we look forward to welcoming you.

Stephen

Stephen Briars, Exhibition Director
CRT, Trinity Business Centre,
Stonehill Green, Westlea, Swindon SN5 7DG
T: 01793 418234 F: 01793 418208
www.creonline.co.uk

ChristianResourcesTogether

ChristianResourcesTogether

Steve Briars of Christian Resources Together has issued a call for nominations for this year’s awards, which must be received by him — preferably by email to steve AT creonline.co.uk — no later than this Friday, 12th March 2010.

The awards, for Publisher of the Year, Card & Gift Supplier of the Year and Sales Representative of the Year, will be presented on Tuesday 4th May at the Stronger Together – Weaker Apart Retailers & Suppliers Retreat being held at the High Leigh Conference Centre.

Regrettably I can’t be there myself (midweek during LST term time is always difficult) but for those who do plan to attend, there’s still time to take advantage of the ‘early bird’ offer for Booksellers Association / Christian Suppliers Group members at £94 + VAT = £110.45 per person. The ‘early bird’ offer ends 19th March, after which everyone, BA/CSG member or otherwise, pays £104 + VAT = £122.20. Books may be exempt from VAT but, alas, we as booksellers are not: thank you, Gordon (and an aside for the organisers: I personally would always prefer to be quoted VAT-inclusive prices, please; much as it’s interesting to know how big a slice of the cake HMG are taking, what my budget has to account for is the price I must pay at the till).

Points to consider when making your awards nominations are:

Publisher / Card & Gift Supplier of the Year

  • Support to the retailer
  • Speed and efficiency of delivery
  • Quality of information
  • Marketing support
  • Customer relationship

Representative of the Year

  • Regularity of visits
  • General timekeeping
  • Product knowledge
  • Commitment to retail
  • Customer relationship

Winners will be selected on the basis of the number of votes cast, with adjudication by members of the Christian Resources Together Partnership (CRE, BACBG, CSG and Christian Marketplace)

Feel free to leave honorary nominations in the comments here, but please remember that for your nominations to count towards the CRT Awards, they must be emailed to steve AT creonline.co.uk by Friday of this week.

Speaking with my LST Bookshop Manager’s hat on (yes, the hat in my twitter profile pic), for Publisher of the Year I’m torn between IVP and Norwich Books & Music. I think on balance Norwich win as they not only provide trade ordering and stock availability information across their entire list via pubeasy.com but have upped their game considerably during the last few months, with 24 hour despatch now standard for trade orders placed before 12 noon. IVP, on the other hand, whilst continuing to provide a 24 hour despatch service, have remained static, let the side down with Adrian Warnock’s Raised With Christ, and still do not provide online stock availability or trade ordering. Sadly, neither organisation offers online invoice payments via batch.co.uk.

For Rep of the Year, I’m equally torn between CPR’s Raymond Witty and STL’s Roger Compton: both are worth more than their weight in gold and have been very helpful and supportive over the last year. Gentlemen, I thank you and take my hat off to you: you both deserve to win.

For Card & Gift Supplier, alas, I don’t do consistent enough trade with anyone to be able to give a fair assessment.

Who gets your votes, and why?

Evangelical Press on facebook: Order at Amazon

EP Books on facebook - order at amazon.co.uk

I know it’s tempting. I know they’re probably your biggest outlet in today’s world. But really, truly, Amazon don’t need your help to boost their market share: they’re taking it from the rest of us anyway, along with the supermarkets with all their cut-price paperbacks.

Kudos to Evangelical Press for launching a national railways poster campaign:  it’s great to see a Christian publisher prepared to invest in this kind of marketing:

Posters for the book ‘Who made God?’ are being put up on Febraury [sic] 1st at the following major train stations: Bristol Parkway, Bristol Temple Meads, Cardiff Central, Doncaster, Glasgow Central, Liverpool Central, Manchester Oxford Road, Manchester Victoria, Peterborough and York. Keep an eye out.

But why the big Amazon push? Amazon aren’t interested in promoting a Christian ethos: they’ll just as happily sell your prospective customers Dawkins’ God Delusion and tell them what a fantastic book that is.

Fair enough, I guess, if Amazon are sponsoring the posters; but if that’s what this is about, surely a better way to raise funds for a poster campaign would have been to approach the Christian book trade? I’m not in a position to bankroll this sort of campaign; but if I’d been approached I’d have gladly blogged it to the trade and encouraged others to run with it.

But I’d be very surprised if Amazon are sponsoring the posters. So — assuming it is free publicity for an online bookseller that everybody knows about already — why not publicise a Christian online bookseller such as eden.co.uk?

I raised that question on their facebook page — here’s the conversation so far:

Phil Groom: I guess there wasn’t room on the poster to say “Order at your local Christian bookshop”??

EP Books (Evangelical Press): We want to get this one into every bookshop Phil. Christian bookshops have had a five month head start and all the advertising in the Christian media pointed to them

Phil Groom: Thanks for coming back to me. I hear what you say … but if that’s the case, why not, “Order at your local bookshop”? Surely that would be more helpful to the wider trade? Do amazon need you to help boost their market share?

We’re all in this together and whilst amazon are not the enemy, they do nothing to promote a Christian ethos. If you wanted to promote an online seller, why not eden.co.uk as a fellow Christian outlet? Just my thoughts for what they’re worth…

I’m hoping they’ll come back to me again, that that’s not the end of the conversation; but in the meantime, what do you think? Are we ready to stand together as a trade to support something like this, retailers and publishers working together? Isn’t this essentially what the Stronger Together – Weaker Apart campaign is all about?

Imagine hundreds of Christian retailers standing together and saying, “Here’s £xx towards the publicity drive: we’ll commit to stocking this book.” Imagine the publisher responding in kind and offering us the trade discount they normally reserve for Amazon and their ilk. Imagine that poster saying, “Order at your local Christian bookshop: www.christianbookshops.org.uk” — what an amazing boost for all of us! What a way to start a new decade!

Following through on Amy’s request: authors, artists, agents too: what do you think? Are you happy to see publishers promoting your books on Amazon or would you prefer to see them promoting sales through the shops? Is there any reason not to promote both?

Publishers, I urge you: please don’t do this! Unless, of course, you’ve already decided that bookshops are history; because the more you promote Amazon, the weaker we become and the more Amazon will demand from you. Continue to let the tail wag the dog and one day that tail’s liable to turn into a serpent that bites your head off…

Finally, it would be remiss of me not to thank those publishers and suppliers who are supporting us: thank you; and in closing, h/t to Melanie Carroll for flagging this up on twitter:

Unicorn Tree Books unicorntreebks RT: @EPBooks: Posters for the book ‘Who made God?’ at major train stations:… http://bit.ly/6Zg9Bs
another publisher not supprting shops
19/01/2010 from Echofon
Disclosure notice: the link to eden.co.uk featured in this post is an affiliate link. If you use it and then proceed to make a purchase, eden will pay a small commission to the UK Christian Bookshops Directory. Thank you.

Stronger Together - Weaker Apart - Consultation Day Presentation (pdf, 1MB, 15 pages)

Mandy Briars of CRE has kindly given permission for us to make the handouts from the Stronger Together – Weaker Apart consultation and presentation day available for those who were unable to attend.

More information should be on its way to retailers by the end of this month and the website — christianresourcestogether.co.uk — should be updated even sooner.

The first page of the handouts, excerpted here, sets the scene; to read the rest, download the pdf (1MB, 15 pages; thanks to Mark Fleeson of Lindisfarne Scriptorium, who converted the original Word files to pdf).

OUR JOURNEY so far…

Early in 2008 discussions began between the Christian Booksellers Convention (CBC) and Christian Resources Exhibitions (CRE) with the objective of the CRE team organising and managing the CBC event that was planned to be held at the TIC, Telford in March 2009.

Soon after the agreement had been reached and work had begun on planning the 2009 event it became apparent that the staging of the CBC exhibition at Telford was no longer financially viable. This was mainly due to the decline in delegate attendance over recent years and a number of significant suppliers indicating that they would not be exhibiting at the planned 2009 event.

Later in the year a decision was reached that CBC would be purchased by CRE (which is part of Bible Society) and would continue to be organised by CRE. It was also agreed that CBC would be integrated into the Sandown Park CRE programme for May 2009.

Every effort was made to maintain the character and identity of CBC within the CRE exhibition including a separate area for CBC exhibitors, training and the Banquet & Awards Evening.

With the limited amount of time to reorganise CBC within CRE, the transition was more successful than many had anticipated. However upon evaluation and the changing needs of both retailers and suppliers it was apparent a fresh approach to a retailers and suppliers gathering needed to be considered.

With this in mind representatives of CRE, the BA-CBG, Christian Suppliers Group, Christian Marketplace and the former STL Distribution met to consider the current requirements of both retailers and suppliers. Out of the discussions has come a new partnership to be known as ChristianResourcesTogether with an objective to provide support, fellowship, training and any appropriate business opportunities for those working within the Christian Retailers and Suppliers trade.

It is our privilege to invite you to join us on this journey as we share with you our plans for 2010 and beyond.

Stephen J Briars On behalf of ChristianResourcesTogether

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