OVER THE PAST WEEK OR SO I’ve steered away from the Kingsway pricing issue simply to give the company, and John Paculabo in particular as the company’s spokesman, some breathing space and an opportunity to reflect upon the concerns raised. Those concerns, of course, have not gone away: on what basis do Kingsway consider it a reflection of the King’s way — of Jesus’ way — to promote songs and albums about justice but trade in a way that is so unfair to many of its trading partners? To operate a pricing policy that seems to brazenly fly in the face of Her Majesty’s Government’s guidelines for pricing?
Perhaps there is a reasonable, ethical basis upon which a Christian company can conduct its business in this way, but I confess that I can’t see it. If you can, please do explain.
The polls remain open and I’ll be reinstating that post on the front page over the next few days to give anyone who missed it first time around an opportunity to vote. As far as I can see at the time of preparing this post, nothing has changed and there is no reason to close the polls: revisiting Kingsway’s listing for the not-quite-so-new ‘Very Best of Graham Kendrick’ album as a typical example, Kingsway are still comparing their ‘discounted’ prices to their own RRPs despite never having charged those RRPs. Perhaps the guidelines that apply to all other retailers simply don’t apply to Kingsway? I don’t know. If you do, please do explain.
To the poll results so far, however:
It’s a fascinating set of results, with 59 out of 81 (73%) respondents to the fairness question agreeing that Kingsway’s practice is either ‘a bit dodgy at best’ or ‘completely outrageous’. Interestingly, however, 21 voters (26%) think it’s a ‘perfectly acceptable’ practice — and I hope that someone from amongst those 21 will have the courage of their convictions and offer us an explanation for that. Perhaps those 21 are correct and the rest of us have misunderstood the true dynamics of the situation?
As for the meeting, only 1 person has booked the date in their diary. Whoever you are, if the meeting does go ahead, you are hereby cordially invited to contribute a guest post to let the rest of us know what transpires. The majority by far, 40 out of 54 (74%) respondents, believe that the meeting is unnecessary, although 18 voters (33%) concede that a meeting is ‘probably the only way to get a sensible response from Kingsway.’ 12 voters (22%) think that the meeting is a good idea but can’t make it.
I therefore suggest to John that his call for a meeting may not in fact be the best way for Kingsway to deal with this issue. But it is, of course, your call entirely, John: thank you for listening to your customers’ concerns.