IN MY ORIGINAL POST this morning I drew a comparison between the £13.48 preorder offer featured in David Keen’s post The Last Instrumental Worship Album…Ever! and Kingsway’s out now offer on their The Best Instrumental Worship Album…Ever! of £12.99 compared to their RRP of £16.99.
It has since been brought to my attention that the £13.48 pre-order offer originated from eden.co.uk, not Kingsway. I have therefore withdrawn my original post. If anyone knows what Kingsway’s pre-order offer was, please leave a comment or contact me directly.
The basic issue of undermining trade elsewhere and misleading customers by advertising products at RRPs that the publisher/producer never in fact charges remains the same, however, and so my intention to notify the Office of Fair Trading of this ongoing situation remains unchanged.
Formal notice, John: sort this folly out — today, please — or, as advised to you and others by email this morning, I shall be registering a formal complaint with the OFT. Over ten weeks have passed since I first raised concerns here; a full week has passed since July 21st, the date by which you indicated your intention to address the matter: more than sufficient time to straighten things out but with no evidence of any action taken.
Please note that this is neither a bluff nor a threat: more a case of weary resignation. I do not regard initiating formal proceedings against a Christian organisation as something to be undertaken lightly. I remain hopeful that Kingsway will acknowledge the error of their ways and take appropriate remedial action before such intervention becomes necessary.
Anyone who’d care to join me in finalising and submitting a formal complaint to the OFT, please get in touch. Thank you.