Tagged with David C Cook

Is there an alternative to Kingsway?

This is the question one commenter asked last month in response to Kingsway’s failure to address trade customers’ concerns about being effectively priced out of the market by their practice of comparing their online shop prices to their own RRPs. Astonishingly, as I prepare this post more than a month later, neither Kingsway nor David … Continue reading

Kingsway: Trade Distribution Update

In an upbeat message to trade customers, Kingsway have announced a number of significant improvements to their distribution services including increased staffing levels at both ends of the ordering process. Four more staff  have been appointed in customer services and twelve extra staff are now working in warehousing, pick & pack, despatch and admin. Further … Continue reading

Truth, Lies and CD Prices: Taking a Closer Look at Kingsway’s Price Comparisons

Today I’d like to take a closer look at Kingsway’s CD price comparisons, with specific reference to the Government’s Pricing Practices Guide: guidance for traders on good practice in giving information about prices (pdf, 422kb | Google Docs ‘Quick View’). If you’re brave (or foolhardy) enough to follow my personal blog you’ll recognise the first few paragraphs, … Continue reading

Kingsway Polls: Because the questions won’t go away…

Over the last few weeks we’ve been having a lively discussion about Kingsway’s practice of offering “discounts” at kingswayshop.com by comparing their own prices to their own RRPs, typified in the following screenshot of the new Very Best of Graham Kendrick album: