Tagged with Unfair Pricing

Advance Notice of Formal Complaint to the Office of Fair Trading about Anti-Competitive and Unfair Trading Practices by Kingsway Communications

IN MY ORIGINAL POST this morning I drew a comparison between the £13.48 preorder offer featured in David Keen’s post The Last Instrumental Worship Album…Ever! and Kingsway’s out now offer on their The Best Instrumental Worship Album…Ever! of £12.99 compared to their RRP of £16.99. It has since been brought to my attention that the £13.48 … Continue reading

Is there an alternative to Kingsway?

This is the question one commenter asked last month in response to Kingsway’s failure to address trade customers’ concerns about being effectively priced out of the market by their practice of comparing their online shop prices to their own RRPs. Astonishingly, as I prepare this post more than a month later, neither Kingsway nor David … Continue reading

Kingsway: Trade Distribution Update

In an upbeat message to trade customers, Kingsway have announced a number of significant improvements to their distribution services including increased staffing levels at both ends of the ordering process. Four more staff  have been appointed in customer services and twelve extra staff are now working in warehousing, pick & pack, despatch and admin. Further … Continue reading

In Defence of Kingsway

Over the last few days concerns have been raised over the ‘tone’ of discussions here with regards to Kingsway, perhaps the strongest concern being voiced by the pseudonymous Al: Whatever the rights and wrongs of this issue, it has all the feel of a quite vituperative crusade against Kingsway, which is out of all proportion … Continue reading